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Troubleshooting

To help diagnose the problem, first use the following troubleshooting checklist.
Confirm that you are using the AC power adapter that came with your
gateway and that it is secured to the gateway and to an active wall
outlet. Make sure the Power switch is switched to the on position.
The PWR LED should be illuminated.
Confirm that you have secured the telephone cable to the telephone
wall jack and to the gateway. The ADSL LED should be illuminated.
Confirm that you have secured the Ethernet cable(s) to the Ethernet 1,
2, 3, or 4 port on the gateway and to the computer's network interface
card (NIC). The corresponding Ethernet LED(s), on the front of the
gateway, should be illuminated.
When connected wirelessly with the gateway, verify that the wireless
client is correctly installed, and if so, whether or not it is correctly set
(no WEP by default, infrastructure mode). In addition, verify to ensure
the client is synchronized with the gateway. Refer to your client's
documentation for more information.
Open EasyConfigurator to the Status page and confirm that your
gateway is functioning properly. To verify Wireless with the gateway,
go to the Wireless page and check that the status is correct.
Status LEDs
SureConnect
The U.S. Robotics
front of the gateway: PWR, Ethernet 1, 2, 3, 4, ADSL, WAN IP, and WLAN. The
operational status of the gateway is indicated by the LED conditions listed in the
following table.
10
ADSL Wireless Gateway has eight LEDs on the
10

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