10. Troubleshooting
Error
There is no picture
and no sound.
There is no AV pic-
ture.
There is no sound.
There is no picture
and no sound. I
can hear noise,
though.
The picture is not
clear.
The picture is too
bright or too dark.
The picture is not
sharp.
There is a double/
triple picture.
The picture is pix-
ellated.
Action
•
Check if the power cable is inserted properly into the
socket.
Check if signal reception is set to TV.
•
•
Check to ensure that the contrast and brightness settings
are correct.
•
Check to ensure that all external devices have been con-
nected properly.
•
Check to ensure that you have selected the correct AV
source.
•
Ensure that the volume has not been set to the minimum
level.
•
Ensure the mute setting is not active. Do this by pressing
the button in the top left of the remote control with the
crossed out loudspeaker symbol.
•
Check whether headphones are connected.
•
If you have connected a satellite receiver or DVD player
via a SCART cable to the television, check whether the ca-
ble has been connected properly to the SCART socket.
•
The reception might be poor. Check if the antenna is con-
nected properly.
•
The reception might be poor.
•
Check if the antenna is connected properly.
•
Check the settings for contrast and brightness.
•
The reception might be poor.
•
Check if the antenna is connected properly.
•
Check the settings for sharpness and noise reduction in
the PICTURE menu.
•
Check if the antenna is aligned properly.
•
Waves might be reflected off buildings or mountains.
•
There might be interference from cars, trains, power lines,
neon lights, etc.
•
There might be interference between the antenna and
power cables. Position the cables further apart.
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