ENGLISH
Rating plate
The technical information is situated in the rating
plate on the internal side of the appliance. The
serial number is indicated on the rating plate.
IKEA GUARANTEE
How long is the IKEA guarantee valid?
This guarantee is valid for five (5) years from
the original date of purchase of your appliance
at IKEA. The original sales receipt is required
as proof of purchase. If service work is carried
out under guarantee, this will not extend the
guarantee period for the appliance.
Who will execute the service?
IKEA service provider will provide the service
through its own service operations or
authorized service partner network.
What does this guarantee cover?
The guarantee covers faults of the appliance,
which have been caused by faulty construction
or material faults from the date of purchase
from IKEA. This guarantee applies to domestic
use only. The exceptions are specified under
the headline "What is not covered under this
guarantee?" Within the guarantee period, the
costs to remedy the fault e.g. repairs, parts,
labor and travel will be covered, provided that
the appliance is accessible for repair without
special expenditure. On these conditions the
EU guidelines (DIRECTIVE(EU)2019/771) and
the respective local regulations are applicable.
Replaced parts become the property of IKEA.
What will IKEA do to correct the problem?
IKEA designated service provider will examine
the product and decide, at its sole discretion, if
it is covered under this guarantee. If considered
covered, IKEA service provider or its authorized
service partner through its own service
operations, will then, at its sole discretion, either
To download the full version visit www.ikea.com
repair the defective product or replace it with
the same or a comparable product.
What is not covered under this guarantee?
•
Normal wear and tear.
•
Deliberate or negligent damage, damage
caused by failure to observe operating
instructions, incorrect installation or by
connection to the wrong voltage, damage
caused by chemical or electro-chemical
reaction, rust, corrosion or water damage
including but not limited to damage caused
by excessive lime in the water supply,
damage caused by abnormal environmental
conditions.
•
Consumable parts including batteries and
lamps.
•
Non-functional and decorative parts which
do not affect normal use of the appliance,
including any scratches and possible color
differences.
•
Accidental damage caused by foreign
objects or substances and cleaning or
unblocking of filters, drainage systems or
soap drawers.
•
Damage to the following parts: ceramic
glass, accessories, crockery and cutlery
baskets, feed and drainage pipes, seals,
lamps and lamp covers, screens, knobs,
casings and parts of casings. Unless such
damages can be proved to have been
caused by production faults.
•
Cases where no fault could be found during
a technician's visit.
•
Repairs not carried out by our appointed
service providers and/or an authorized
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