Troubleshooting - Napoleon TQ285X Bedienungsanleitung

Troubleshooting

Problem
Low heat / Low flame
when valve turned to
high.
Excessive flare-ups/
uneven heat.
Burners burn with yellow
flame, accompanied by
the smell of gas.
Flames lift away from
burner, accompanied
by the smell of gas, and
possibly difficulties in
lighting.
Burner will not light with
the igniter, but will light
with a match.
Humming regulator.
"Paint" appears to be
peeling inside lid or hood.
Burner output on "high"
setting is too low.
(Rumbling noise and
fluttering blue flame at
burner surface.)
N415-0340CE-W FEB 20.18
Possible Causes
Blockage of gas.
Improper preheating.
Improper preheating.
Excessive grease and ash build up in
drip pan.
Possible spider web or other debris, or
improper air shutter adjustment.
Improper air shutter adjustment.
Jet-fire outlet is dirty or clogged.
Normal occurrence on hot days.
Grease build-up on inside surfaces.
Lack of gas.
Supply hose is pinched.
Dirty or clogged orifice.
Spider webs or other matter in venturi
tube.
Solution
Check for spider webs in the burner or orifice.
Preheat grill with main burners on high for 5
to 10 minutes.
Preheat grill with both main burners on high
for 5 to 10 minutes.
Clean drip pan regularly. Do not line pan with
aluminum foil. Refer to cleaning instructions.
Thoroughly clean burner by removing. See
general maintenance instructions. Open air
shutter slightly according to combustion air
adjustment instructions. (This must be done
by a qualified gas installer.)
Close air shutter slightly according to
combustion air adjustment instructions. (This
must be done by a qualified gas installer.)
Clean jet-fire outlet with a soft bristle brush.
This is not a defect. It is caused by internal
vibrations in the regulator and does not affect
the performance or safety of the gas grill.
Humming regulators will not be replaced.
This is not a defect. The peeling is caused by
hardened grease, which dries into paint-like
shards that flake off. Regular cleaning will
prevent this. See cleaning instructions.
Check gas level in propane cylinder.
Reposition supply hose as necessary.
Clean burner orifice.
Clean out venturi tube.
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