WELLTEC PROBOT RX3 Pro Bedienungsanleitung Seite 28

Troubleshooting
Problem
• Listen to the voice prompts or check the error displayed in app, check
the designated elements of the robot, reconnect the power and then
restart the device.
• Check if the cleaning cloth is attached correctly to the robot.
Power indicator flashes • Check if any of the sensors is blocked.
red. • If there's the event of unexpected power failure, take the device off
the window as soon as possible, to prevent it from falling. The robot
will remain on the glass with the help of emergency power source for
the next 20 minutes (or less if it hasn't been fully charged). Restore the
power supply or wait for it to restore and then start the cleaning again.
• Charge the battery. The robot can be used normally after the power
indicator light turns green.
Power indicator lights red If this occurs while the robot is plugged in, plug the extension cord off
constantly. the robot and the power cord off the mains. Check if the power adapter
and the cords are firmly connected and then plug them back to the
robot and the mains.
• Check if any of the tracks are wet, and if so, use a tissue or paper
The machine slips
towel to wipe them off.
downwards during
• Check if there's too much moisture on the glass on the robot's
cleaning. surroundings and if so, use a tissue or a paper towel to wipe it off.
• The cleaning cloth is too wet. Dry it off or replace it with a dry one.
There are residual marks
• Replace the cleaning cloth with a clean one and start cleaning again.
after cleaning.
If the problem remains unsolved, please contact the vendor of the device.
www.Welltec.pro
Possible solutions
52
Troubleshooting
Problem
• Clean the tracks (page 44) and replace cleaning cloth with a clean
Abnormal operation of one.
the machine during • If you can, remove any decorations (e.g. stickers) from the glass and
cleaning. clean off stubborn stains (e.g. oil or glue stains), if there are any of
them.
When the machine stops
• Take the robot off the glass and put it back in the middle of it, as far
at the edge or corner of
from the frame as possible. If the glass has no frame or the frame is not
the glass, the power
thick enough (3 mm or below), the device may have air leaks when
indicator flashes red and
crossing the edge. To ensure safety, the device will stop cleaning, and
there's a "Low air
will start automatic cleaning after it is placed far away from the frame.
pressure" voice prompt.
• Check if the tanks are empty and fill them, if they are.
The device stops spraying
• Check if the spraying function on the remote control is enabled.
during cleaning.
• Check if the spray nozzle is blocked.
• Check if any of the tracks are wet, and if so, use a tissue or paper
towel to wipe them off.
• Check that the cloth is well attached.
Robot stay still or moves
• Check and possibly clean the edge sensors of the robot.
in irregular patern.
• Check if there's too much moisture on the glass on the robot's
surroundings and if so, use a tissue or a paper towel to wipe it off.
• The cleaning cloth is too wet. Dry it off or replace it with a dry one.
The robot does not move
• Check that the robot is not too close to edges or obstacles. Move the
when placed on the
robot to the center of the surface.
surface to be cleaned.
If the problem remains unsolved, please contact the vendor of the device.
www.Welltec.pro
Possible solutions
53