Connection to the application
Adding a device
7.
After
a
while,
the
8.
After
application will complete
connection,
the connection with the
rename the robot. Then
robot. If the process has
confirm with Done.
failed, see page 51 for
possible solutions.
www.Welltec.pro
successful
9.
Using the application, you can control the
you
can
window cleaner from anywhere, provided
you have an active internet connection on
your
phone.
The
main
application is similar to remote control.
Through the application, you can also change
the language of the robot and update the
software.
50
Troubleshooting connection issues
Problem
Cloud registration of the
device has failed.
Adding the device failed.
The device is offline.
screen
of
the
Possible solutions
• Check if your WiFi network has an active internet connection.
• Reset the WiFi router.
• Turn off the robot, wait a while and restart.
• After restarting the robot, quickly press the power button
times until the power indicator starts flashing green.
• Make sure the robot is near the WiFi router.
• Make sure your WiFi network is at 2.4GHz. 5GHz frequency is not
supported.
• Check if the entered WiFi network password is correct.
• Uninstall and reinstall the application on your phone.
• Make sure the application has permission to locate the phone.
• Reset your WiFi router.
• Turn off the robot, wait a while and restart.
• Make sure the robot is near the WiFi router.
• Make sure your WiFi network has an active and stable internet
connection.
• Redo the procedure for connecting the robot to the app.
If the problem remains unsolved, please contact the vendor of the device.
www.Welltec.pro
51
three