TROUBLESHOOTING GUIDE
Problem
The device cannot
be tu ned on.
The device stops
working suddenly.
E1
E2
E3
Bluetooth
connection fails.
Cause
Sho t press the
Power button.
Batte y uns out.
Auto-off timer: The device
automatically shuts off
after 10 minutes of
continuous use.
Batte y uns out.
The motor is locked.
The device is
overheating.
The Power button is
pressed while charging.
Bluetooth on the
sma tphone is not
enabled.
The massage gun is
connected by another
mobile device.
EN 14
Solution
Press and hold the
Power button for 2s to
tu n the device on.
Charge the device.
Resta t the device.
Charge the device.
Resta t the device.
Wait for the device to
cool down before
resta ting it.
Do not tu n on the
device while charging.
Enable Bluetooth on
the sma tphone.
Unbind the massage
gun on another
mobile device.