T R O U B L E S H O OT I N G
Problem
Fan will not turn on or
respond to button controls.
Fan makes an unusual noise
while the fan is on.
Fan randomly turns off.
If your problem is not listed, please contact
Possible Solution
Plug in the fan.
Check to see if the power cord is damaged. If so, stop using
the fan and contact Customer Support (see page 17).
Plug the fan into a different outlet.
Fan may be malfunctioning. Contact Customer Support (see
page 17).
Make sure the fan is operating on a hard, flat, level surface.
Fan may be damaged, or a foreign object may be inside. Stop
using the fan and contact Customer Support (see page 17).
Do not try to repair the fan.
Fan is malfunctioning. Stop using the fan and contact
Customer Support (see page 17).
Customer Support (see page
EN
17).
13