General Safety Instructions; Data Security; Instructions, Standards And Regulations; Test Symbols - STIEBEL ELTRON ISG Web Bedienung Und Installation

OPeRATION

Appliance description

2.3

General safety instructions

WARNING Injury
!
The appliance may be used by children aged 8 and up and
persons with reduced physical, sensory or mental capa-
bilities or a lack of experience and know-how, provided
that they are supervised or they have been instructed on
how to use the appliance safely and have understood
the resulting risks. Children must never play with the
appliance. Children must never clean the appliance or
perform user maintenance unless they are supervised.
We guarantee trouble-free function and operational reliability only
if original accessories and spare parts intended for the appliance
are used.
2.4

Data security

Note
Security of your home network is your responsibility.
Note
The router in your home network represents a potential
vulnerability to internet attacks.
It is therefore important to observe the following advice
when configuring your router:
- Activate the internal firewall of the router.
- Change the default login details for the router's in-
ternal website.
- Use a secure WiFi password with WPA2 encoding
(not WEP!).
- Disable any remote maintenance options for your
router.
- Only enable required standard ports (e.g. port 80).
- Regularly update your router firmware.
To protect your personal and product-related data, we comply
with the provisions of the German Federal Data Protection Act.
2.5

Instructions, standards and regulations

Note
Observe all applicable national and regional regulations
and instructions.
2.6

Test symbols

See type plate on the appliance.
18 | ISG web
3. Appliance description
The ISG is an information and communication interface between
your heat pump/integral ventilation unit and your home network.
To do this, the ISG provides the local SERVICEWELT website.
3.1

SERVICEWELT

Note
SERVICEWELT is a local website that requires no internet
connection.
When you connect the ISG to your heat pump/integral ventilation
unit and your home network, your system data is prepared for
the SERVICEWELT.
You can retrieve your system data and make system settings in
the SERVICEWELT.
3.2

SERVICEWELT portal

Once you allow the SERVICEWELT portal to access your data, you
can add additional service packs, subject to service agreement.
f You need to connect your ISG to the STIEBEL ELTRON server f
to enable data access.
3.2.1 Function with data access enabled
Once data access from the SERVICEWELT portal is enabled, in the
event of a change, your system data is transmitted every 1-5 min-
utes to the SERVICEWELT portal and saved on the STIEBEL ELTRON
server.
Note
For more detailed information on appliance functions and
service packages, visit our website.
3.3

Standard delivery

The following are delivered with the appliance:
- Power supply unit
- Wall mounting bracket
- CAN BUS cable (5.0 m long)
- Crossover cable RJ45 grey CAT5E (3.0 m long)
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