SYMPTOM
Speaker doesn't
connect to a Bose Smart
Speaker or Soundbar
Speaker doesn't
reconnect to a
previously- connected
Bose Smart Speaker
or Soundbar
Delayed audio when
connected to Bose
Smart Speaker
or Soundbar
TROU B LE S HO OT ING
SOLUTION
Make sure you're using the Bose app (see page 13).
Make sure the Bose Smart Speaker or Soundbar is running the
latest software. Use the Bose app and run available
software updates.
Make sure you're connecting to a compatible Bose product. For a
list of compatible products, visit: support.Bose.com/Groups
Press and hold the Bluetooth button l until the Bluetooth light
blinks blue, and you hear "Ready to connect another device."
Make sure that the speaker is within 30 ft (9 m) of the soundbar
or speaker.
On the speaker, press and hold the Bluetooth button l until
the Bluetooth light blinks blue, and you hear "Ready to connect
another device." Use the Bose app to connect the speaker to a
compatible Bose product. For more information,
visit: support.Bose.com/Groups
support.Bose.com/Groups
Download the Bose app (see page 13) and run available
software updates for the connected speaker and soundbar.
On a computer, check btu.Bose.com
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4 1
support.Bose.com/Groups
btu.Bose.com for USB updates.
E N G