Troubleshooting; Do You Require Additional Support - Medion MD 30016 Bedienungsanleitung

Troubleshooting

Many times, problems have simple causes. We would like to give you some tips to solve some common problems. Should
these tips not help, please call us!
There is no picture or sound.
•
Check whether the mains cable has been connected to the socket and the mains adapter correctly.
•
Check whether the signal reception has been set to TV.
•
Check whether the mains switch of the device on the upper side of the device has been switched on.
There is no picture. There is no picture from AV.
•
Make sure the Contrast/Brightness is properly adjusted.
•
Make sure all external devices are connected properly.
•
Check whether the correct AV setting has been selected.
There is no sound.
•
Make sure the volume is not set to minimum.
•
Make sure the sound is not set to mute.
There is no picture or sound, just noise.
•
The reception may be weak. Make sure the aerial is not disconnected.
The picture is not clear.
•
The reception may be weak.
•
Make sure the aerial is not disconnected.
The picture is too bright or too dark.
•
Check the settings of CONTRAST / BRIGHTNESS / BACKLIGHT in the PICTURE Menu.
The remote control does not work.
•
Check whether the batteries in the remote are operational and have been inserted correctly.
•
Make sure the remote sensor window is not under strong lighting.
•
Switch the device off and on again with the mains switch.
The picture is not sharp.
•
The reception may be weak.
•
Make sure the aerial is not disconnected.
•
Check the settings of the picture sharpness in the PICTURE Menu.
The picture is spotted.
•
There may be interference from automobiles, trains, high voltage lines, neon light, etc.
•
There may be interference between the antenna cable and power cable. Try moving them further apart.
There are stripes on the screen or colors fade.
•
Is the unit receiving interference from other devices?
Transmission antennas of radio broadcasting station and transmission antennas of amateur radio and cellular phones
may also cause interference.
•
Place the unit as far apart as possible from device that may cause possible interference.

Do you require additional Support?

If the suggestions in the above section have not solved your problem, please contact the hotline. We will try and help you over
the telephone. However, before you contact your Service Center, please keep the following information available:
•
If you have already been given a customer number, please keep this available.
•
What external devices have been connected?
•
What messages appear on your display?
•
During which operating step has the problem arisen?
•
What steps have you already undertaken to solve the problem?
Troubleshooting
DE
EN
DK
TR
21