No.
Malfunction
When the water in the
Cleaning Sink is full and
19
cannot be drained out,
the voice prompts that the
Cleaning Sink is full.
Mopping Pad Plates can't be
20
lifted automatically.
EN
30
Possible Causes
The Dirty Water Tank is not properly installed.
The sealing plugs in the Dirty Water Tank is not
installed properly.
The Station cannot drain water normally.
The suction port of the Cleaning Sink is
blocked by foreign object. The Cleaning Sink
is too dirty.
The voice prompt still exists after trying the
above solutions.
Mopping Pad Plates are entangled or stuck
by foreign objects.
Mopping Pad Plates fall off.
Solutions
Tap down on the Dirty Water Tank to ensure it is properly
installed.
Make sure to check that the sealing plugs are properly
installed.
Long press
. After the cleaning tank has been
automatically filled with water, long press
problem occurs during the mopping pads cleaning process,
end task by App/Voice Command, and then long press
see whether the Station can properly draw the water. If the
water is successfully drawn, wipe dry the Water Overflow
Sensor of the Cleaning Sink. If the Station fails to draw the
water, check between the Dirty Water Tank and the Station
for foreign object and clean it.
Ensure that there is no foreign object in the suction port of
the Cleaning Sink. Clean up the Cleaning Sink.
Unplug the Station and plug it again. If this problem
persists, please contact Customer Care for help.
Please remove foreign objects.
Reinstall the Mopping Pad Plates and you would hear a
"click" when the Mopping Pad Plates are properly installed.
again. If the
to