Service & Support
With your new LANCOM networking product, you are benefiting not only from our many years of experience in
the field of data communication, but also from our excellent service. This document contains all of the informa-
tion you should have ready if you ever need to contact us for product service.
LANCOM Support
User Manual
If you encounter any problems when installing or
operating your product, please refer to the manual
first.
Internet
Actual support information can be obtained from
the support pages on our web server
www.lancom.eu/support.
Firmware
The latest firmwares, drivers, tools and documenta-
tions can be downloaded free of charge from the
download section on our web server
www.lancom.eu/download.
Further Help
If you should need personal assistance, please con-
tact your local dealer.
LANCOM Service
Warranty
Products from LANCOM Systems GmbH are supplied
with a manufacturer warranty as follows:
8-port switches
managed switches
≥ 24-port switches
The LANCOM Systems warranty conditions apply. If
you wish to submit a warranty claim, please contact
your local dealer.
2 years
5 years
5 years