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Troubleshooting table
Malfunctions can occur in all electrical appliances. This does not necessarily mean there is a
defect in the appliance. For this reason, please check the tables to see if you can correct the
malfunction.
WARNING
Risk of electric shock in case of improper repair!
Never try to repair a defective or suspected defective appliance yourself. You can
■
put your own and future users' lives in danger. Only authorised specialists are al-
lowed to carry out this repair work.
Problem
Possible cause
No electricity to socket.
Compressor off,
interior light off.
Mains plug is loose.
Desired temperature has
been reached.
Compressor off,
interior light on.
Repositioning.
Appliance cools
Thermostat control is set at
too much.
too cold a setting.
Incorrect temperature se-
lected.
Door not tightly closed or
door seal is not completely
tight.
The appliance is near a
heat source.
Food has been put in warm. Only put in cooled foods.
The appliance
doesn't cool suffi-
Too many goods loaded.
ciently.
Thick ice layer in the freezer
compartment.
Ambient temperature too
low or too high.
Compressor seems defec-
tive.
Troubleshooting table
Solutions, tips, explanations
Check socket by connecting another appli-
ance.
Check the tightness of the mains plug.
Further cooling not required. When the
inside temperature rises, the compressor
automatically turns on.
The appliance requires 2 hours to allow
the refrigerant to settle.
Turn down the thermostat control
(see "Operation" on page EN-12).
Turn the thermostat control to a higher
cooling position (see "Operation" on page
EN-12).
See "Care and maintenance" on page
EN-17.
Change location.
The maximum freezing capacity is shown
on the appliance's type plate.
Defrost the freezer (see "Defrosting and
cleaning the chest freezer" on page EN-18).
Adjust ambient temperature (see "Intended
use" on page EN-4).
Set the thermostat control to the highest
level. If the compressor does not switch on
within an hour, please contact our service
department (see page EN-25).
Page EN-23
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