Samsung HW-Q800A Bedienungsanleitung Seite 6

The Soundbar will not connect via Bluetooth
• When connecting a new device, switch to "BT
PAIRING" for connection. (Press the PAIR button
on the remote control or press the
button on the body for at least 5 seconds.)
• Reconnect it after removing the Bluetooth
speaker list on the device to connect. (Samsung
TV: Home ( ) → Settings (
Output → Bluetooth Speaker List)
The sound drops out when connected via Bluetooth
• Some devices can cause radio interference if
they are located too close to the Soundbar. e. g.
microwaves, wireless routers, etc.
• If your device that is connected via Bluetooth
moves too far away from the soundbar, it may
cause the sound to drop out. Move the device
closer to the soundbar.
• If a part of your body is in contact with the
Bluetooth transceiver or the product is installed on
metal furniture, the sound may drop out. Check the
installation environment and conditions for use.
Unable to connect to Wi-Fi
• Make sure the wireless router is turned on and then
reconnect the wireless router after rebooting.
• The soundbar will not connect if the wireless signal
is too weak. Try moving the router closer to the
soundbar, or eliminating any obstacles that are
between the soundbar and the router, if possible.
In case Alexa does not respond
• When the microphone is turned off or its reception
is poor
• Press the (Mic On/Off) button at the top of
the Soundbar to enable the microphone.
• Voice recognition may be unavailable due to
ambient noise. Reduce the noise and try again.
• When the network is disconnected
• The network may be unavailable. Reconfigure
the network.
• When Alexa is not configured correctly
• Using the SmartThings app, reconfigure Alexa.
• Check the Alexa supported countries at the
Amazon website. The service is only available in
those countries.
NOTE
• For more information, see Alexa related content in
the Full Manual.
The Soundbar does not turn on automatically with
the TV
• When you turn off the Soundbar while watching TV,
power synchronization with the TV is disabled. First
turn off the TV.
07 LICENCE
(Mic On/Off)
Dolby, Dolby Atmos, and the double-D symbol are
registered trademarks of Dolby Laboratories Licensing
) → Sound → Sound
Corporation. Manufactured under license from Dolby
Laboratories. Confidential unpublished works.
Copyright © 2012-2020 Dolby Laboratories. All rights
reserved.
For DTS patents, see http://patents.dts.com.
Manufactured under license from DTS, Inc. (for
companies headquartered in the U.S./Japan/Taiwan)
or under license from DTS Licensing Limited (for all
other companies). DTS, DTS:X Pro, DTS:X, and the
DTS:X logo are registered trademarks or trademarks
of DTS, Inc. in the United States and other countries. ©
2020 DTS, Inc. ALL RIGHTS RESERVED.
The terms HDMI and HDMI High-Definition
Multimedia Interface, and the HDMI Logo are
trademarks or registered trademarks of HDMI
Licensing Administrator, Inc. in the United States and
other countries.
• Use your phone, tablet or computer as a remote
• The Spotify Software is subject to third party
To send inquiries and requests for questions regarding
open sources, contact Samsung Open Source (http://
opensource.samsung.com)
• Apple, AirPlay, iPhone, iPad, HomePod, and Apple
• Use of the Works with Apple badge means that an
ENG - 6
control for Spotify. Go to spotify.com/connect to
learn how
licenses found here: https://www.spotify.com/
connect/third-party-licenses.
TV are trademarks of Apple Inc., registered in the
U.S. and other countries.
accessory has been designed to work specifically
with the technology identified in the badge and
has been certified by the developer to meet Apple
performance standards.