Nintendo Wii Bedienungsanleitung Seite 33

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Troubleshooting
(Before seeking assistance, review the following problems and solutions.)
Can't read SD Card in Photo Channel or SD Card Menu (data is not displayed)
• Make sure the SD Card is fully inserted into the SD Card slot. Try removing and re-inserting the SD Card.
• Check the SD Card on a PC or mobile phone to verify its contents and readability.
• Make sure the content is in a format readable by the Photo Channel or SD Card Menu. See page 29 for
information on supported file formats.
Wii Remote Plus doesn't vibrate
• Go to the HOME Menu and check to see if the Rumble feature is turned ON (see page 63).
• Make sure that the game you are playing includes the Rumble feature.
No sound from the Wii Remote Plus speaker
• Go to the HOME Menu and check that the volume is turned ON (see page 63).
• Make sure that the game you are playing includes sound from the Wii Remote Plus speaker.
Can't download games from the Wii Shop Channel
• Make sure you have Wii Points to redeem for products in the Wii Shop Channel.
• Check to see if you have restrictions on using Wii Points.
• Check to see status of Parental Controls.
Downloading games and updates from the Wii Shop Channel is very slow
• Switch the channel of your router to channel 1 or channel 11.
Controllers don't work with Wii games, Virtual Console games or WiiWare titles
• Make sure you are using the correct controller. Both the game packaging and the instruction booklet
included with the game supply this information.
• If you are playing a game you have downloaded from the Wii Shop Channel, be sure to check the
Controller Confirmation Screen from the title's Details Screen in the Wii Shop Channel to determine
which controllers can be used with that game.
• If using the Classic Controller/Classic Controller Pro, make sure it is securely connected to the Wii Remote
Plus.
• If using the Wii Remote Plus, make sure no other accessories are plugged into the external extension
connector unless required by the game you are playing.
• Make sure the Wii Remote Plus is synchronised with the Wii console.
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Your access point is not listed when SEARCH FOR AN ACCESS POINT is selected
• Make sure your access point is powered on.
• Move closer to the access point if possible or re-orient the console so there is nothing between it and
the access point.
• Your access point may not be broadcasting its SSID. Check your router settings through your computer
and either set your router to broadcast SSID, or manually enter the SSID in Manually Connecting to an
Access Point (see page 58).
Connection test unsuccessful or unable to connect to the service
• Check the signal strength and move closer to the access point if possible or re-orient the console so there
is nothing between it and the access point.
• Make sure you have the latest firmware update for your router. Check with the router manufacturer or the
internet service provider that supplied the router.
• You may have to adjust the transmission rate of your router. Some routers have special settings, e.g.
"Turbo Boost" or "G-Nitro". These may have to be turned off.
• Your access point may have MAC Filtering enabled. Check your router settings through your computer.
You may need to enter your Wii console MAC Address. This can be displayed by choosing CONSOLE
INFORMATION after having selected the INTERNET option.
• Your access point may not be broadcasting its SSID. Check your router settings through your computer
and either set your router to broadcast SSID, or manually enter the SSID in Manually Connecting to an
Access Point (see page 58).
• Try assigning the Wii console a static IP address. Access your router's settings and find the available range
of IP addresses. (This is typically found within the DHCP information.) When you find this information,
select one of the available IP addresses and enter this in Manually Connecting to an Access Point (see
page 58).
The power shuts off suddenly
• Unplug the Wii Power Supply's AC plug and check the vents for blockage by dust or debris. Clean if
necessary, reconnect the AC plug and try turning the Wii console power back on again.
• Make sure there is proper ventilation around the Wii console, and that it is not close to other heat sources.
More troubleshooting is available at http://wiisupport.nintendo-europe.com, including more detailed
setup help for getting connected online.
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