ENGLISH
The robot vacuum cleaner does
not resume cleaning.
The robot vacuum cleaner is
always offline.
The connection between the
smartphone and the robot
vacuum cleaner failed.
Self-emptying base
Problem
The self-emptying
base flashes in red.
No indicator light
turns on
6. TECHNICAL SPECIFICATIONS
Product: Conga 7490 Ultimate Home Genesis
Input: 20 V ⎓, 0.6 A
Product reference: 08104
Rated: 14.4 V ⎓, 40 W
66
Make sure the robot vacuum cleaner is not in Sleep
mode, as it will not resume cleaning in this mode.
When manually placed in the self-emptying base, the
robot will not resume cleaning.
Make sure the robot vacuum cleaner is successfully
connected to a 2.4 GHz network and always in areas
with good Wi-Fi signal.
Make sure the robot vacuum cleaner and the self-
emptying base are in an area with good Wi-Fi signal,
reset the router, and retry connection.
Possible cause and solution
The dirt-disposal bag is not installed or incorrectly fitted. Check
that the bag is correctly fitted.
The dirt-disposal bag is full or the dirt collection channel is
blocked. Check if the dirt-disposal bag is full and if so, replace
it with a new one. If the issue persists, check for foreign objects
blocking the dirt collection channel of the self-emptying base. If
so, unscrew the transparent cover and remove the obstruction.
The fan of the self-emptying base doesn't start. Frequent dust
collection can lead to overheating of the fan guard or failure. It is
recommended to wait 30 minutes before resuming use.
No power supply or damaged plug. Make sure the self-emptying
base is connected to the mains and that the plug isn't damaged.
Should the latter occur, please contact the official Cecotec
Technical Support Service.