Warranty And Repair Information - Dogtra iQ Plus+Duo Bedienungsanleitung

unit in to the Repair Dept. The charging
port must be clean prior to charging,
clean the dirt out with a cotton swab
and some rubbing alcohol. If the dog
is in salt-water, be sure to rinse the
receiver/collar and charging port with
clean water.
- For Dogtra units over two years old
from the purchase date, the batteries
may need to be replaced. You can
replace them yourself by contacting
Dogtra- Europe. Damages incurred
to the unit due to improper battery
installation are not covered under any
warranty. Dogtra- Europe strongly
recommends sending the unit in for
inspection.
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5. My dog has skin irritation.
- This may be due to the contact points.
If your dog exhibits signs of skin
irritation, consult with a veterinarian.
Once the dog's skin returns to a normal
condition, continue to use the receiver/
collar and check your dog's neck each
time you use the unit.
WARRANTY AND REPAIR
Dogtra-Europe provides the original purchaser with a 2-YEAR
LIMITED WARRANTY for the products sold by Dogtra-Europe
and its authorized distributors/retailers. The warranty begins
from the date of the original purchase. The replaceable
batteries of YS100, iQ No Bark Collar and iQ CLiQ are not
covered by Warranty.
* The cost of shipping products under warranty back to
Dogtra-Europe is the customer's responsibility. Dogtra-Europe
will provide/pay (via regular ground service) the shipping cost
back to the customer. Any expedited shipping service will be
at the customer's expense.
If a repair is not covered by warranty, the cost of Parts,
Accessories, Labor fees, and Shipping fees incurred are
the customer's responsibility. Labor fees will be variable
depending on the extent of the work required.
To Qualify for the Dogtra Warranty
A proof of purchase is required to initiate repair work under
warranty. We strongly recommend keeping the original
receipt.
Not Covered Under Warranty
Dogtra-Europe DOES NOT cover the cost of repairs and
replacements due to misuse by the owner or dog, improper
maintenance, and/or lost units. Any water damage on the
Water Resistant Transmitters of the Dogtra 175NCP, 180NCP,
200NCP, 400NCP, 410NCP iQ CLiQ, and iQ PLUS Series,
and the Water Resistant Receivers of the RRS, RRD, and RR
Deluxe, will not be covered. All replacement costs for either
the transmitter or receiver will be the owner's responsibility.
The warranty does not cover failure resulting from damage,
abuse or loss of parts. The warranty is void if the unit has
been altered or an unauthorized person has damaged the unit
while attempting repair work. Battery replacement by the
customer during the warranty period is not recommended. If
the customer chooses to replace the batteries, any damage
to the unit during the change-out by the owner will void the
warranty. The removal of serial numbers from any Dogtra
products will void the warranty. Dogtra reserves the right to
retain and discard any parts or accessories that have been
found damaged upon replacement and repair.
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