MODMO SAIGON S Benutzerhandbuch Seite 20

4
WARRANTY
Every Modmo bike is covered by a limited warranty of 5 years
against manufacturing defects in materials or workmanships
of the frame & forks and 2 years on other components.
This warranty applies only to the original registered owner of
Modmo Bicycle and is not transferable. This limited warranty
does not apply to normal wear and tear, malfunctions, or
failures due to abuse, neglect, improper repair, improper
maintenance, alteration, modification, accidents, or other
improper use.
It is important that you register your new bicycle within 30
days after purchase in order to activate the warranty and
provide the proof of purchase and a record of the serial
number of your Modmo bike located on the frame.
To claim your warranty, please refer to the warranty form:
https://forms.gle/HMcqu29yWr1RYjzM6
20
WAR RA NT Y
4.1. Warranty Overview
• The frame and fork warranty covers the products to be
free from defects in material or workmanship for a
period of five (5) year from the date of receipt. After any
warranty period has elapsed, you may purchase spare
and replacement parts by contacting Modmo.
• Original Modmo batteries except the battery capacity
are warrantied to be free from defects in material or
workmanship for a period of two (2) years from the date
of receipt. Replaced Batteries (If provided) are warranted
to be free from defects in material or workmanship for a
further period of two (2) years from the date of delivery.
• Other components are warrantied to be free from
defects in material or workmanship for a period of two
(2) year from the date of receipt.
For warranty cases, the customer should contact Modmo
directly, and we will make the necessary arrangements to
solve your case. If a part or component is faulty, email
contact is preferred, along with a video or photo of the faulty
part inside the warrenty form.