Sage the Puck Sucker SEA503 Bedienungsanleitung Seite 9

Troubleshooting
PROBLEM
Coffee puck does not come out.
Filter basket comes loose
when using the puck extractor.
Filter basket catches
(or stuck underneath)
the switch.
Puck Sucker™ would not start.
Avoid moving or wiggling
the portafilter on the
Puck Sucker™.
Do not knock the portafilter
on the Puck Sucker™ with
sudden force.
POSSIBLE CAUSES
Incomplete seal between the portafilter and the puck extractor.
→ Ensure there are no gaps between the portafilter and the seal to enable the
vacuum to build. Check the portafilter handle is horizontal and centred on the
extractor lid.
Extractor lid is not placed correctly on the vessel.
→ Ensure the extractor lid is firmly flat in place on the vessel. Check the seal is
clean and not damaged.
Portafilter not kept on the extractor lid long enough.
→ Wait a few more seconds to ensure enough vacuum is being created.
When using a dual wall filter basket, a greater vacuum will be built compared
to using a single wall filter basket resulting the drop of the filter basket from
the portafilter.
→ Keep the portafilter on the puck extractor for a maximum of 5 seconds and
try again.
Incorrect portafilter removing action.
→ Lift the handle on the portafilter first, then take the portafilter out vertically.
Puck Sucker™ may be low in battery.
→ Replace batteries.
EASY SOLUTIONS
EN
9