Limited Warranty - Segway Navimow H500E Wichtige Informationen

7) Recycling and End-of-life Disposal
DO NOT treat this product as domestic waste. For recycling information, contact your domestic waste service, your municipality, or
point of sale.
WARNING
DO NOT dispose of this product in a landfill, by incineration, or by mixing with household trash. Danger or serious injury can occur
because of the electrical components.
8) Others
Keep all screws, nuts and bolts tight to ensure normal and safe operation.
Tyres supplied with the product are to be mounted on the wheel by a professional repairer. Removing the wheels is complicated
and incorrect assembly can lead to instability and malfunctions.
To ensure good grip of the tread, keep the drive wheels (rear wheels) clean by removing the mud with a brush.
The chassis compartment behind the bumper must be opened and resealed by authorized service technicians ONLY. Servicing
by yourself can void the Limited Warranty.
NOTICE: INSURANCE
YOUR INSURANCE POLICIES MAY NOT PROVIDE COVERAGE FOR ACCIDENTS INVOLVING THE USE OF THIS
PRODUCT. TO DETERMINE IF COVERAGE IS PROVIDED, PLEASE CONTACT YOUR INSURANCE COMPANY OR
AGENT.

4 Limited Warranty

Limited Warranty and Arbitration Agreement (EMEA)
NOTICE: PLEASE READ THIS LIMITED WARRANTY AND ARBITRATION AGREEMENT AND KEEP THIS AGREEMENT FOR FUTURE
REFERENCE. THIS AGREEMENT CONTAINS LIMITED WARRANTY CLAUSES FOR CONSUMERS IN EUROPE, MIDDLE EAST AND AFRICA
("EMEA") AND ARBITRATION CLAUSES WITH RESPECT TO NAVIMOW ("PRODUCT") AND ANY AND ALL TRANSACTION AND CLAIM
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RELATED TO AND/OR ARISING OUT OF THE PRODUCT.
EN
THIS IS A BINDING LEGAL AGREEMENT ("AGREEMENT") BETWEEN YOU (EITHER AN INDIVIDUAL OR ENTITY) AND THE
MANUFACTURER ("WILLAND"), SEGWAY DISCOVERY B.V. EMEA ("SEGWAY"), AND THEIR AFFILIATES (INCLUDING BUT NOT LIMITED TO
THEIR PARENT COMPANY, SUBSIDIARY, AFFILIATED COMPANIES, PREDECESSOR, SUBSEQUENT COMPANY, ADMINISTRATORS,
SUCCESSORS, ASSIGNS, OFFICERS, DIRECTORS, MANAGERS, EMPLOYEES, MEMBERS, SHAREHOLDERS, AND AGENTS, ATTORNEYS,
INSURERS OR REINSURERS) (COLLECTIVELY "SEGWAY PARTIES"), SEGWAY DEALERS (AS DEFINED BELOW) AND THEIR AFFILIATES
(COLLECTIVELY "SEGWAY DEALERS").
PURCHASING THE PRODUCT, OPENING THE PRODUCT PACKAGING, USING THE PRODUCT, RETAINING THE PRODUCT, EXPLOITING
THE BENEFITS OF THIS AGREEMENT, OR ELECTRONIC ACCEPTANCE OF THIS AGREEMENT SHALL CONSTITUTE ACCEPTANCE OF THIS
AGREEMENT. IN AN EVENT YOU, AS A PARENT(S) OR LEGAL GUARDIAN(S), PURCHASE THIS PRODUCT ON BEHALF OF OR FOR YOUR
CHILDREN, YOU HEREBY CONSENT TO AND APPROVE IN ALL RESPECTS THE TERMS AND CONDITIONS OF THE AGREEMENT AND
AGREE THAT BOTH YOU AND YOUR CHILDREN SHALL BE BOUND BY THIS AGREEMENT. YOU ACKNOWLEDGE AND AGREE THAT YOU
RECEIVE SUFFICIENT NOTICE OF THIS AGREEMENT AND YOU AGREE TO THIS AGREEMENT.
Record your Product's Serial Number
Record your Product's Serial Number below. You can find the Serial Number
on the exterior of the shipping box, or on the bottom of the Product.
Serial Number Here
1. Limited Warranty
This Limited Warranty covers only defects of any material or quality of the Product and components when the Product and components
thereof are being used under normal and ordinary conditions. In the event that a defect covered by this Limited Warranty occurs, Segway
and/or other Segway Parties in its sole discretion will repair or replace the defective Product or components thereof in accordance with
this Limited Warranty. The applicable Limited Warranty Period for the Limited Warranty commences on the date of the original purchase
of the Product from either of Segway, Segway's authorized reseller, Segway's authorized distributor, or an authorized Dealer (each a
"Segway Dealer" or collectively the "Segway Dealers").
THIS LIMITED WARRANTY HEREIN IS THE ONLY EXPRESS WARRANTY APPLICABLE TO PRODUCT AND ITS COMPONENT PARTS,
ACCESSORIES, AND SERVICE REPAIR. SEGWAY AND SEGWAY PARTIES DISCLAIM ALL OTHER EXPRESS WARRANTIES. SEGWAY AND
OTHER SEGWAY PARTIES LIMIT THE DURATION AND REMEDIES OF ALL IMPLIED WARRANTIES, INCLUDING WITHOUT LIMITATION TO
THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, WHETHER ARISING BY LAW, COURSE OF
DEALING, COURSE OF PERFORMANCE, USAGE OF TRADE OR OTHERWISE, TO THE DURATION OF THIS EXPRESS LIMITED WARRANTY.
THIS LIMITED WARRANTY DOES NOT IN ANY WAY AFFECT OR LIMIT THE STATUTORY RIGHTS YOU MAY HAVE AS A CONSUMER, FOR
EXAMPLE WITH RESPECT TO CONFORMITY.
2. Limited Warranty Service Process
Segway's online services are available at navimow.segway.com. During your use of the Product, you believe the Product or its component
is defective and/or does not work correctly. PLEASE IMMEDIATELY STOP USING THE PRODUCT, AND STORE THE PRODUCT PROPERLY.
YOUR CONTINUED USE OF THE PRODUCT UNDER SUCH CIRCUMSTANCE MAY CAUSE SEVERE BODILY INJURY OR EVEN DEATH TO
YOU OR THE OTHERS AND/OR CAUSE PROPERTY DAMAGES. Thereafter, please immediately contact Segway at
support-navimow@rlm.segway.com Segway's technical support personnel are available to assist you online or over the phone in
diagnosing the defect, and if any, and providing further instructions. In the event the warranty services are required, please prepare for the
following materials, including (i) proof of the original purchase of the Product from Segway Dealers, (ii) the Product's serial number, and
(iii) a description of the defect if applicable. Upon the verification of your eligibility for the Limited Warranty protection and/or services,
you should provide your name, email address, mailing address, and contact phone number to us, we will guide you to get our service.
If you want to return the defective unit to service, you shall be responsible for the cost of shipping and risk of loss and damage that may
occur during the shipment from you to Segway and (ii) from Segway to you. You must include your defective Product or component within
the original or Segway-approved packaging, which will be provided at your cost, for shipment of the Product to Segway. You shall defend,
indemnify, and hold Segway harmless any loss and/or damages that may be caused by your improper packaging or shipment of the
Product or component to Segway.
An authorized service provider or Segway Dealer will inspect your returned Product. If Segway reasonably determines that the problem is
not covered by the Limited Warranty, Segway will notify you and inform you of service or replacement alternatives that are available to you
on a fee basis, or Segway will return your Product to you unrepaired, and in such instance, you will be responsible for the cost of shipping
Contacts
and insurance for shipment of your Product from Segway to you. In an event that any services is not covered by the limited warranty and
The Product is manufactured by
you reject a paid service recommended by Segway Parties and/or Segway Dealer, you understand and acknowledge that failure to repair
Willand (Beijing) Technology Co.,
and/or services the Product may increase the risk of fall and/or Product failure which may result in severe property damages, severe
LTD. ("Willand"), and distributed by
bodily injury or death, and you agree that this is your informed consent to
Segway Discovery B.V. ("Segway").
take such risk.
For a return eligible for the warranty protection and/or services, Segway will serve defective Products with new or reconditioned parts of
the same or similar style at no cost to you for the service. Parts replaced by Segway will be retained by and become the property of
Segway. In such a situation, Segway will pay reasonable return shipping charges for the return of the Product to you.
3. Limited Warranty Eligibility
3.1 Your service request must be received by Segway within the Limited Warranty Period as described above, and Segway must receive
3.2 Your Product must be purchased from an authorized Segway Dealer.
3.3 You must provide the original purchase receipt.
3.4 Your Product must have serial number legible, unobscured, untampered, and unmodified.
Name of the Component
• Frame • Sensor module
• Driving motor • IoT board
• Blade motor • GPS module
• Cutting height motor • Hall board
Mower Body
• Drive board module • Led board
• CU board module • Ultrasonic module
• Charging board module • 868 Antenna
Battery • Battery pack
• Power supply • Rain sensor
• Charging strips • Control panel/buttons
Other Components
• Power supply cable • Stop button
• Buzzer • Universal wheel
• Blade • Transparent barrels assembly
• Decoration piece • Rear fender assembly
Components • Gasket • Rubber plug
Subject to Wear • Sealing strips • Charging station assembly
• Lifting handle cover • Battery cover
• Upper cover • Bumper assembly
your Product in accordance with the Limited Warranty Service Process defined above.
Limited Warranty Period
• GPS Antenna
• Blade disc assembly
• GNSS antenna
3 years (H500E, H800E)
4 years (H1500E, H3000E)
2 years (H500E, H800E)
3 years (H1500E, H3000E)
• Antenna installation
assembly
1 year
• All cables
• Ultrasonic cover
• Pegs to secure the
extension cable
90 days
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