Error Messages And Troubleshooting (General) - Block AURORA Bedienungsanleitung

Error Messages and Troubleshooting (General)

Error Descriprion
No power, though the
device is turned on
No sound
No sound on a channel
Loud hum
Distorted sound
The remote control does not
work
Keys do not work
(Device or remote control)
Disturbance in the reception
Network connection is not
possible
Possible cause and remedy
- The power cable is not connected
- The socket is defective
- The fuse in the device is defective – must be repaired by a technician
- The power cord is defective – must be repaired by a technician
- The device is not on
- The volume is too low
- No input signal
- The device has the wrong input
- The audio input is connected incorrectly
- The selection of the input is wrong
- The speakers are defective
- An audio cable is not connected properly or is defective
- Your device is too close to another device or the TV
- Volume, bass or treble are set too high
- Loudspeakers could be defective
- Check if the batteries are correctly inserted
- Are the batteries empty? Please replace them with new ones
- Point the remote control towards the receiver on the device
- Remove any objects between the remote control and the unit
- Determine if the distance between the remote control and the device is more than 5 meters
- Turn the unit off and then on again.
- Alternatively, disconnect the device from the power supply and then reconnect it.
(External current inlets can affect the device)
- The transmitter is not set correctly
- The antenna is not aligned correctly
- Start a station search again
- The network is currently unavailable. Try again later
- The router does not allow connection, since the device still hasn't received an
address. Start the setup wizard
- Check the distance between the router and the device
- Change the selected encryption method on the router
- Determine if a firewall rejects the device
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