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4.
TROUBLE SHOOTING
The following simple issues can be handled by the user. Please call the
after-sale service department if the issues are not solved.
Malfunction
Check whether the appliance is connected to power or whether the plug
is inserted properly.
Check whether the voltage is too low.
Check whether there is a power failure or circuits have tripped.
Odor
Odorous food should be tightly wrapped.
Check whether there is any rotten food.
Clean the inside of the refrigerator.
Long operation of
Long operation of the refrigerator is normal in summer when the
the compressor
ambient temperature is high.
We do not suggest placing too much food in the appliance at the same
time.
Food must cool down before being placed in the appliance.
The doors are opened too frequently.
Light fails to turn
Check whether the refrigerator is connected to power supply and
on
whether the illuminating light is damaged.
Have the light replaced by a specialist.
Door cannot be
The door is stuck by food packages.
properly closed
Too much food inside.
The refrigerator is tilted.
Loud noises
Check whether the floor is level and whether the refrigerator is placed in
a stable position.
Check whether accessories are placed at proper locations.
Door seal fails to
Remove foreign matters on the door seal.
be tight
Heat the door seal and then cool it for restoration
(or blow it with an electrical drier or use a hot towel for heating).
Water pan
There is too much food in the chamber or food stored contains too
overflows
much water, resulting in heavy defrosting.
The doors are not closed properly, resulting in frosting due to entry of
air and increased water due to defrosting.
Hot housing
Heat dissipation of the built-in condenser via the housing, which
is normal. When the housing becomes hot due to high ambient
temperature, storage of too much food or shutdown of the compressor,
provide good ventilation to facilitate heat dissipation.
Surface
Condensation on the exterior surface and door seals of the refrigerator is
condensation
normal when the ambient humidity is too high. Just wipe the condensate
with a clean towel.
Abnormal noise
Buzz: The compressor may produce buzzes during operation, and the
buzzes are loud particularly upon start or stop. This is normal.
Creak: Refrigerant flowing inside the appliance may produce creak,
which is normal.
EN-20
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