ECOVACS Deebot X1 Plus Bedienungsanleitung Seite 24

Troubleshooting
No. Malfunction
DEEBOT is not able to
1 connect to ECOVACS
HOME App.
Unable to create furniture
2
map on App.
DEEBOT Dual Dual Side
3 Brushes drop out of place
during use.
EN 24
Possible Causes
Incorrect home Wi-Fi username or password
entered.
DEEBOT is not within range of your home Wi-Fi
signal.
DEEBOT is not in the configuration state.
Incorrect App installed.
Not using a 2.4GHz or 2.4/5 GHz mixed
network.
DEEBOT does not start cleaning from the Station.
Move DEEBOT when cleaning might cause the
mop lost.
Auto cleaning is not complete.
The Dual Dual Side Brushes are not correctly
installed.
Solutions
Enter the correct home Wi-Fi username and password.
Make sure DEEBOT is within range of your home Wi-Fi
signal.
Make sure DEEBOT is connected to the power supply
and turned on. Open the cover, and press RESET Button.
DEEBOT will enter the confuguration state when you hear
a voice prompt.
Please download and install ECOVACS HOME App.
DEEBOT does not support 5G network. Please use a
2.4GHz or 2.4/5 GHz mixed network.
DEEBOT must start cleaning from the Station.
During cleaning, do not move DEEBOT as far as possible.
Make sure DEEBOT automatically return to the Station
after cleaning.
Make sure the Dual Dual Side Brushes click into place
when installing.