Anomalies And Remedies - CLIVET BOX 2 950x950 Handbuch Für Installation, Bedienung Und Wartung

4.7.2

Anomalies and remedies

If problems occur, please check the following before contacting a service centre.
Anomalies
Unsatisfactory cooling
performance
The unit does not work
The unit starts or stops
frequently
Unsatisfactory heating
performance
The indicator lights
continue to flash
An error code appears
on the display of the
indoor unit:
• E0, E1, E2...
• P1, P2, P3...
• F1, F2, F3...
NOTE: if, after performing the above checks and diagnostic procedures, the problem persists, turn the unit off immediately and
contact an authorised service centre.
32
Possible causes
The set temperature may be higher than
the room temperature
The heat exchanger of the indoor or
outdoor unit is dirty
The air filter is dirty
The air inlet or outlet of the indoor or
outdoor unit is blocked
Open doors and windows
Sunlight produces excessive heat
Too many heat sources in the room
(people, computers, electronic devices,
etc.)
Low refrigerant level due to leakage or
prolonged use
The SILENCE function is active
Power failure
The unit is turned off
The fuse is blown
Remote control batteries are low
Protection function with 3-minute delay
is active
The timer is active
The amount of refrigerant in the system
is excessive or insufficient
Incompressible gas has entered or
moisture has penetrated the system.
The compressor is faulty
The voltage is too high or too low
The outside temperature is extremely
low
Cold air enters through doors and
windows
Low refrigerant level due to leakage or
prolonged use
The unit may stop or continue to operate properly. If the indicator lights continue to flash or
error codes are displayed, wait approximately 10 minutes. The problem may solve itself.
If not, disconnect the unit from the power mains and reconnect it. Turn on the unit.
If the problem persists, disconnect the unit from the power supply and contact the nearest
service centre.
Remedies
Set a lower temperature
Clean the heat exchanger (Service Centre)
Remove the filter and clean it following
instructions
Turn off the unit, remove the cause of the
obstruction and turn the air conditioner on again
Close doors and windows when using the unit
Close curtains and windows during the hottest
hours or when the sun is brightest
Reduce heat sources
Check for leaks, reseal the system if necessary
and refill the refrigerant (Service Centre)
The SILENCE function can reduce product
performance by reducing the frequency of
operation. Deactivate the SILENCE function.
Wait for power to be restored
Switch on the device
Replace the fuse (Service Centre)
Replace batteries
Wait three minutes before restarting the unit
Deactivate the timer
Check for leaks and top up the refrigerant
(Service Centre)
Evacuate the system and recharge the
refrigerant (Service Centre)
Replace the compressor (Service Centre)
Install a voltage controller (Service Centre)
Using an auxiliary heating appliance
Close doors and windows when using the unit
Check for leaks, reseal the system if necessary
and refill the refrigerant (Service Centre)
Maintenance