Diagnostic Display; Terms Of The Guarantee - Novoferm Novomatic 403 Handbuch

Trouble-shooting
Important note: When working on the operator, always pull out the mains plug beforehand!!!
Fault/Malfunction
Door does not fully close/open
Door presses into the end-of-travel
positions
After closing, door opens again to
produce a slight gap
Door does not respond to impulse from
hand transmitter but does respond to
push-button or other impulse generators
Door does not respond to impulse from
hand transmitter or ot other impulse
generators
Insufficient range of hand transmitter

Diagnostic display

During operation, the display provides diagnostic information on any possible faults / malfunctions
Number State
Operator starts up and "0" goes out.
0
Door neither opens nor closes.
1
Door no longer closes
2
Motor has come to a standstil
3
Permanent impulse signal at the start input
4
An error has occurred in setting the operator.
5
"0" displayed during the next opening and
0
closing cycle and then goes out.
"0" continues to be displayed.
Dear customer,
During production the garage door operator
you have purchased has undergone various
checks by the manufacturer to ensure that it
is of impeccable quality. Should this operator
or parts of it prove to be of no use or limited
use as a result of proven material or
manufacturing defects, we shall rectify this,
at our discretion, through free-of-charge
repair or replacement.
We shall not accept any liability for damage
as a result of unsatisfactory fitting and
installation, improper putting into service,
incorrect operation and maintenance,
excessive use and overloading as well as
These Installation, Operating and Maintenance Instructions must be retained and kept safe throughout the product's entire service life.
Possible cause
Door mechanics have changed
Set closing/opening force too weak.
End-of-travel positions incorrectly set
Optimum setting of end-of-travel positions has
not been achieved
Door blocks just before CLOSE position
Flat battery in hand transmitter
Aerial not plugged in/aligned
No hand transmitter programmed
See diagnostic display
Flat battery in the hand transmitter
Aerial not plugged in/aligned
On-site screening of receiving signal
Diagnosis / Remedy
Operator receives a start impulse at the START input or via a receiver,
normal operation.
STOP A connection is interrupted.
External safety device has been activated (e.g. wicket door).
STOP B connection is interrupted.
External safety device has been activated (e.g. Photocell).
Motor does not rotate. Call in a specialist company.
Door no longer accepts a start impulse. External impulse generator
emits a permanent impulse signal (e.g. Button is jammed)
Travel path too long.
Repeat setting procedure (menu stages 3 and 4)
Operator is carrying out a learning cycle for the force limit.
Caution: During these travel cycles the force is not monitored !
Check door mechanics. Door is too sluggish.

Terms of the Guarantee

Any alterations or modifications carried out to
the operator and accessory parts by the
customer. The same shall also apply for
damage incurred during transit or as a result of
force majeure, external influences or natural
wear as well as special atmospherical
stresses. We cannot accept any liability
following alterations or modifications of
functional parts carried out by the customer.
We must be notified of any defects
immediately in writing; on request the parts in
question are to be made available to us.
Remedy
Have door checked.
Change force setting (menu stages 5 and 6)
Reset end-of-travel positions (menu stages 3
and 4)
Reset end-of-travel positions (menu stages 3
and 4)
Remove obstruction or reset CLOSE end-of-
travel position (menu stage 4)
Replace battery in hand transmitter
Plug in/align aerial
Programme hand transmitter (menu stage 1)
See diagnostic display
Replace battery in hand transmitter
Plug in/align aerial
Connect external aerial (accessory)
Subject to changes
We shall not bear the costs for dismantling
and installation, freight and carriage. If a
complaint is proven to be unjustified, the
customer must bear our costs.
This guarantee is only valid in conjunction
with the signed invoice and commences on
the day of delivery. The manufacturer
guarantees that the product is free of defects.
The warranty is granted for a period of 24
months, in as far as the verification overleaf
has been properly filled out. Otherwise the
warranty shall expire 27 months after the date
of manufacture.
GB