Warranty Statement; Troubleshooting - Prozis Gyra Bedienungsanleitung

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Quick cleaning:
Between blending tasks, quick-clean the blender by submerging the blades in a cup half-
filled with water and turning it on for a few seconds. Do not exceed 15 seconds.
STORAGE
• Always allow the appliance to cool down completely before storing it.
• Make sure to store the appliance in a dry place.

Troubleshooting

Some issues that may arise can be solved by the user. If the problem persists after having
tried the following solutions, please contact Prozis customer service.
PROBLEM CAUSE
The appliance is not connected
The appliance is not working.
to a power supply.
Something may be blocking the
blender.
The blender blades are turning The food is too tough or too
very slowly or not at all. hard.
The appliance is not assembled
properly.
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SOLUTION
Connect the appliance to a
power supply. If this does not
solve the problem, immediately
turn the appliance off, discon-
nect the cable, and contact
Prozis customer service.
Switch off and unplug the
blender immediately, and
remove whatever is causing the
problem.
Switch off and unplug the
blender immediately, and make
sure the food you are trying to
blend is suitable for blending
with this appliance.
Switch off and unplug the
blender immediately, and make
sure the blending arm is secure-
ly in place.

WARRANTY STATEMENT

All electrical and electronic products commercialized by Prozis via www.prozis.com are
covered by the warranty applicable to the purchase and sale of consumer goods.
GENERAL CONSIDERATIONS
This document contains the terms and conditions of Prozis' warranty for final consumers.
This warranty is valid exclusively for consumers who purchase the product for non-profes-
sional purposes.
WARRANTY PERIOD
Prozis guarantees the product is to remain free from material and production defects for
a 2-year period, counting from the date of initial purchase by a consumer and respective
delivery, or for longer if legally established by the applicable national law.
In the event that repair is required, this 2-year period is suspended during repair time.
CONSUMABLES
The gradual performance decrease caused by prolonged use of the product's consum-
able components, such as batteries, is not covered by this warranty unless the malfunc-
tion is caused by faulty design, materials or production.
HOW TO MAKE A CLAIM
If the need arises to exercise the rights conceded to you through this warranty, please
contact Prozis customer service via the communication channels provided on the Prozis
website, and follow the provided instructions or recommendations. Contact and technical
assistance information is also provided at the end of this warranty.
Any claims made regarding this warranty will only be valid if proof of purchase is present-
ed by the original customer. This proof of purchase may be the original invoice or receipt,
as long as it includes information regarding the date of purchase and the product's
model name.
WARRANTY REPAIRS
Any repairs made under this warranty cannot be made by third parties. This warranty does
not apply to any repairs, or damage caused directly by such repairs, that have impacted
or caused the damage that is the subject of the respective warranty claim.
EXCLUSIONS
The following situations are not covered by this warranty:
• Any wear and tear of parts and components resulting from normal product use.
• Cracks, dents, scratches, and other types of superficial damage that only affect the
product's appearance.
• Any malfunction caused by inappropriate use of the product that does not comply with
user manual instructions.
• Use and storage of the product not complying with user manual instructions.
• Opening of the product by a third party who is not authorized to proceed to its repair.
• Altering or changing parts or components, whether internal or external.
• Damage caused by battery leakage resulting from the breaking of any of its compo-
nents, or from product misuse.
EN
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