Troubleshooting; Warranty Statement; Warranty Period - Prozis mix2go Handbuch

EN
20 minutes, automatically causing the blender to stop
working - it will be locked for 30 minutes.

TROUBLESHOOTING

Some issues that may arise can be solved by the user.
If the problem persists after having tried the following
solutions, please contact Prozis cus-tomer service.
PROBLEM CAUSE
The blender does Battery is low.
not work.
The blender stops Overheating
during use. protection has been
activated.
Excessive ingredients
are blocking the
blade.
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SOLUTION
Use the USB cable
provided to fully
charge the appliance.
Switch off and
unplug the blender.
Let it cool down for
approximately 30
minutes and restart
the appliance.
Switch off and unplug
the blender. Remove
the ingredients that
are blocking the
blade and restart the
appliance.
PROBLEM CAUSE
The device is The silicone ring is in
leaking. the wrong position or
the blender cup is not
properly attached to
the motor unit.

Warranty statement

All electrical and electronic products commercialized
by Prozis via www.prozis.com are covered by the
warranty applicable to the purchase and sale of
consumer goods.
GENERAL CONSIDERATIONS
This document contains the terms and conditions of
Prozis' warranty for final consumers.
This warranty is valid exclusively for consumers who
purchase the product for non-professional purposes.

WARRANTY PERIOD

Prozis guarantees the product is to remain free
from material and production defects for a 2-year
period, counting from the date of initial purchase by
a consumer and respective delivery, or for longer if
EN
SOLUTION
Replace the silicone
ring and re-tighten
the cup.
13