Troubleshooting - Zanussi ZEV6340NBA Benutzerinformation

CLEANING THE HOB
• Remove immediately: melted plastic, plastic
foil, sugar and food with sugar, otherwise, the
dirt can cause damage to the hob. Take care to
avoid burns. Use a special hob scraper on the
glass surface at an acute angle and move the
blade on the surface.
• Remove when the hob is sufficiently cool:
limescale rings, water rings, fat stains, shiny

TROUBLESHOOTING

WARNING! Refer to Safety chapters.
WHAT TO DO IF...
Problem
You cannot activate or operate
the hob.
An acoustic signal sounds and
the hob deactivates.
An acoustic signal sounds
when the hob is deactivated.
The hob deactivates.
Residual heat indicator does
not come on.
The sensor fields become hot.
22
metallic discoloration. Clean the hob with a
moist cloth and a non-abrasive detergent. After
cleaning, wipe the hob dry with a soft cloth.
• Remove shiny metallic discoloration: use a
solution of water with vinegar and clean the
glass surface with a cloth.
Possible cause
The hob is not connected to an
electrical supply or it is con-
nected incorrectly.
The fuse is blown.
You do not set the heat setting
for 10 seconds.
You touched 2 or more sensor
fields at the same time.
There is water or fat stains on
the control panel.
You put something on one or
more sensor fields.
You put something on the sen-
sor field .
The zone is not hot because it
operated only for a short time
or the sensor is damaged.
The cookware is too large or
you put it too near to the con-
trols.
Remedy
Check if the hob is correctly
connected to the electrical
supply. Refer to the connection
diagram.
Make sure that the fuse is the
cause of the malfunction. If the
fuse is blown again and again,
contact a qualified electrician.
Activate the hob again and set
the heat setting in less than 10
seconds.
Touch only one sensor field.
Clean the control panel.
Remove the object from the
sensor fields.
Remove the object from the
sensor field.
If the zone operated sufficiently
long to be hot, speak to an Au-
thorised Service Centre.
Put large cookware on the rear
zones if possible.