corrosion, scratches, dents, rust, stains, non-functional parts such as, but not limited
to, plastics and finishes; damage, fault, failure and/or imperfection caused by abuse,
tampering, illegal use, negligence, prolonged use or operation; or faults in any other way
caused by the customer/retailer/user�
Additional information
CTEK makes no other warranty than as set out herein and CTEK shall in no event be lia-
ble for any indirect or consequential damages� The faulty product shall be returned with
the receipt to the retailer/place of purchase together with a fault description� Goods
returned to CTEK will be at CTEK's discretion and only valid with an approved Return Ma-
terial Authorisation (RMA) Reference Number issued by CTEK to the purchaser� Prod-
ucts sent directly to CTEK without an RMA will be returned to the sender at the sender's
cost� The warranty period for a product is stated in the applicable product user manual
supplied with the product� The warranty is only valid if the warranty period has not ex-
pired� If the warranty claim of a faulty product is not approved by CTEK, the product
will be returned only if the sender explicitly so requests� The customer/retailer/place
of purchase will pay the freight� Faulty products will be repaired, or replaced with an
exchangeable product, and returned at CTEK's cost� If the warranty period has expired,
the product will be returned without further investigation at the cost of the customer/
retailer/place of purchase� Faulty products will be scrapped by CTEK if deemed not re-
pairable� CTEK reserves the right to vary, modify or change the terms and conditions
herein due to change(s) in availability of services, products and/or spare parts, or for
the purpose of complying with applicable policies, rules, regulations and law, without
notice�
CTEK E-Mobility AB
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