Warranty Conditions; Service And Contact - Voss.pet fenci M03 Bedienungsanleitung

INSTRUCTION MANUAL VOSS.PET FENCI
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WARRANTY CONDITIONS

Name and address of the
warrantor:
Warranty period:
Warranty territory:
Where the purchased product was defective at the time of risk transfer, the purchaser
is entitled to the statutory claims for subsequent performance, withdrawal, reduction
of the purchase price, compensation for damages or reimbursement of futile expenses
in accordance with sections 437 et seq. BGB (German Civil Code). The warranty does
not restrict the statutory rights of consumers. The warranty applies in addition to the
statutory rights.
Warranty contents
(1) The warranty applies to products that exhibit a defect due to manufacturing faults
and/or material faults during the warranty term.
(2) In the event of a warranty claim, the warrantor has the discretionary right to
repair or replace the purchased product or to reimburse the purchase price. The
warrantor will only refund shipping costs by prior and explicit confirmation.
(3) Warranty is only extended to the purchaser and is non‑transferable.
Exclusion of warranty
(1) The warranty does not apply insofar as the defect is caused by improper use and/
or a failure to adhere to the installation instructions, instruction manual and/or
maintenance instructions.
(2) Furthermore, the warranty does not apply if the defect is due to natural wear and
tear, wear and tear caused by use, overloading, overvoltage, lightning strike, wilful
destruction, transport damage and accident damage after receipt of the goods,
or caused by repair and rectification attempts by the customer or a third party
commissioned by the customer. The warranty also does not apply to damage to the
product that is caused by accessories that were not included with the original product.
(3) The warranty does not apply to accessories that are included with the original
product.
Exercising warranty claims
In order to exercise a warranty claim, the purchaser must send a letter or email to
VOSS GmbH & Co. KG describing the warranty claim. The purchaser must prove their
right to warranty by presenting the invoice or other appropriate documents (e.g. order
confirmation) that enable the purchaser, the date of purchase and the purchased
product to be identified.
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SERVICE AND CONTACT

Address:
VOSS GmbH & Co. KG
Ohrstedt-Bhf. Nord 5, 25885 Wester-Ohrstedt
Germany
41205 | 12 | 2020 | V3
VNT electronics s.r.o., Dvorská 605, 56301 Lanškroun,
CZ
3 years from the date of purchase A claim made during
the warranty period does not extend the warranty.
Warranty is extended to all purchasers domiciled in the
European Union, Switzerland and United Kingdom.
E-mail: info@voss-group.eu
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