Do You Need More Help; Product Data Sheet - Medion LIFE P15010 Kurzanleitung

Problem
There are stripes
on the screen or
the colours are
faded.
The control pan-
el on the device
does not work
The remote con-
trol is not work-
ing.
TV switches off

Do you need more help?

If the suggestions in the previous sections did not solve your problem, please con-
tact us. To make it easier for us to help you, please have the following information to
hand:
• What external devices are connected?
• What messages appear on the screen?
• When operating the device, at which step did the problem occur?
• If you have a PC connected to the device:
− How is your computer configured?
− What software were you using when the problem occurred?
• What steps have you already taken to try and rectify the problem?
• Please provide us with your customer number if you have one.

5. Product data sheet

Scan the QR code shown on the energy label to download the product
data sheet.
18
Corrective action
• Is there interference from another device?
• Transmission antennae on radio stations, ham radios and
portable phones can also cause interference.
• Operate the device as far away as possible from the de-
vice that might be causing the interference.
• The child lock might be on.
• Check if the batteries are fully charged and have been in-
serted the right way round.
• Ensure the sensor field is not exposed to strong light.
• Check whether the automatic TV switch-off function is
activated under TIME.