Do You Need More Help - Medion MD 31360 Kurzanleitung

M O D E
The multifunction
button on the device is not
working.
TV switches off
No reception/poor reception
via a wireless network
connection (WLAN).
WIRELESS DISPLAY cannot
be established.
The remote control is not
working.
Menu cannot be opened.
Filter function of the
channel list does not work
permanently.
For further information on troubleshooting, read where applicable the comprehensive
operating instructions available online because certain measures and procedures are
described there in more detail

4.1. Do you need more help?

If the suggestions in the previous section did not solve your problem, please contact us. To make it
easier for us to help you, please have the following information to hand:
• What external devices are connected?
• What messages appear on the screen?
• When operating the device, at which step did the problem occur?
• If you have a PC connected to the device:
− How is your computer configured?
− What software were you using when the problem occurred?
• What steps have you already taken to try and rectify the problem?
• Please provide us with your customer number if you have one.
16
• The child lock might be on.
• Check whether the automatic TV switch off function is
activated under
MORE...
• Ensure that all necessary settings have been made.
• Check that all necessary settings have been made. Read the
section "Wireless Display".
• Check whether the batteries in the remote control are
functional and have been inserted the right way round.
• Ensure the sensor field is not exposed to strong light.
• Turn the device off and on again using the power switch on
the bottom of the device.
• Check whether CEC is enabled. In this case, the menu cannot
be opened. This is not a defect. In some cases, the menu of the
device connected via HDMI1 opens. This is dependent on the
source device and must be supported accordingly.
• Change the input source.
• To set a "permanent" filter, you need to call up the channel list
O K
with the button and then the expanded channel list with
the green button.
• Call up the expanded channel list via
and then use the
LIST
If, however, you call up the channel list during
operation via the
option, this option acts more like a search
FILTER
function. This means that the complete channel list
is displayed the next time you press the
after closing the channel list. The previously filtered
results are not retained.
MENU > CHANNEL
function.
FILTER
button and then use the
O K
O K button