General Safety Instructions; Instructions, Standards And Regulations; Test Symbols; Appliance Description - STIEBEL ELTRON ISG WEB Bedienung Und Installation

OPERatIOn

appliance description

2.3

general safety instructions

WARNING Injury
!
The appliance may be used by children aged 8 and up
and persons with reduced physical, sensory or mental
capabilities or a lack of experience provided that they
are supervised or they have been instructed on how to
use the appliance safely and have understood the result-
ing risks. Children must never play with the appliance.
Children must never clean the appliance or perform user
maintenance unless they are supervised.
We guarantee trouble-free function and operational reliability
only if the original accessories and spare parts intended for the
appliance are used.
2.4

instructions, standards and regulations

Note
Observe all applicable national and regional regulations
and instructions.
2.5

test symbols

See type plate on the appliance.
3. appliance description
The appliance is used for online monitoring and remote control
of your heat pump or ventilation unit.
3.1

serVicewelt

The appliance provides a local website, referred to herein as SER-
VICEWELT. No internet access is required for this.
By connecting the appliance to your heat pump or ventilation unit
and connecting the router to your home network, data from your
system is processed and will be available on your home network.
3.2

serVicewelt portal

When a connection to the STIEBEL ELTRON server has been estab-
lished, your appliance is registered with the SERVICEWELT portal
via the internet. By enabling access to your data for the SERVICE-
WELT portal, you will gain access to additional services.
3.2.1 Function with data access enabled
After enabling access to your appliance data (see chapter "Ena-
bling data access from the SERVICEWELT portal"), the appliance
will transmit data to our SERVICEWELT portal at 5 minute intervals.
Your appliance data will be held on the STIEBEL ELTRON server.
18 | ISG WEB
data security
Note
Security of your home network is your responsibility.
Note
The router in your home network represents a potential
vulnerability to internet attacks.
It is therefore important to observe the following advice
when configuring your router:
- Activate the internal firewall of the router.
- Change the default login details for the router's in-
ternal website.
- Use a secure WiFi password with WPA2 encoding
(not WEP!).
- Disable any remote maintenance options for the
router.
- Only enable required standard ports (e.g. port 80).
- Disable the router's UPnP functions if you do not
require them.
- Regularly update the router firmware.
3.3

standard delivery

Delivered with the appliance:
- Power supply unit
- Wall mounting bracket
- CAN BUS cable (5.0 m long)
- Crossover cable RJ45 grey CAT5E (3.0 m long)
3.4

system requirements

Note
We recommend the current version of Firefox, as other
web browsers can cause display problems.
Computer
- Javascript-enabled web browser (Firefox 3.0 or higher, Inter-
net Explorer 7.0 or higher, Safari 4.0 or higher).
- Network connection (standard Ethernet 10/100 Base-T)
- Broadband internet access via ADSL, UMTS or LTE with data
flat rate
Router
- Free Ethernet interface
- DHCP active
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