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UK - Troubleshooting
SYMPTOM
None of the lights on
the control box will
turn on.
ERROR light and SAT
SCAN light flash
simultaneously whilst
COAX light remains solid.
ERROR light and COAX
light flash simultaneously.
Control box indicates a
satellite has been found
with a solid SAT SCAN
light after searching;
however my TV has no
picture.
POSSIBLE CAUSE
No power to the control box
The satellite could not be located,
reasons for this include:
• A line of sight obstruction between
the antenna and the satellite.
(Maybe due to incorrect orientation
of handle)
• Surface may be too uneven for the
VuDome to overcome.
• Surface may be unstable.
Error with your F to F lead
connection between the antenna
and the control box.
Problem with connection between
control box and receiver, or receiver
and TV.
Receiver isn't set to correct satellite.
CAUSE OF ACTION
Verify power supply is properly
connected to VuDome Auto Box.
Verify power supply is plugged
into a 12V power source.
Turn off control box.
Move unit to have a better
view of the Southern sky and
rescan. Inclement weather can
occasionally cause loss of
signal. Wait till weather
improves and re-scan.
Move the unit to flatter
ground and rescan.
Move unit to a more stable
surface to ensure it doesn't
move whilst scanning.
Power on and rescan.
Ensure the coaxial lead is
properly connected using the
diagram on page 5.
Turn off control box, ensure
cables are properly connected
between control box, receiver
and TV.
Set receiver to correct satellite
using receiver manufacturers
owners manual.
Page 21
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