Maintenance
To ensure trouble-free operations of all electronics, we recommend calling in an
approved service partner. Our solution centres will be pleased to give you details
of maintenance contracts. In all other cases, please contact ASSA ABLOY
(Schweiz) AG who will provide the address of a qualified partner who will be
pleased to contact you to discuss maintenance contract options and offer you a
maintenance contract. Firmware updates must be installed by the customer.
Error-free functioning of the product cannot be guaranteed if you fail to update
the firmware version. The latest firmware can be downloaded from https://
assaabloyopeningsolutions.ch/de/local/schweiz/
Wipe KESO products and accessories with a damp or antistatic cloth. Never use
aggressive cleaning agents or silicon oil for cleaning. This can cause malfunctions.
Only use cleaning agents without corrosive substances.
Never repair or modify KESO products or accessories. Send defective devices or
cables for repair to ASSA ABLOY (Schweiz) AG, or to one of our subsidiaries, using
the original packaging.
ESD rules
Electronic assemblies may be damaged by static discharge during assembly/
maintenance. Never use defective electronics.
Product services
I
Note!
Never repair KESO products or accessories. Send defective devices in the original
packaging and accompanied by the delivery note to an authorised KESO specialist
partner or to ASSA ABLOY (Schweiz) AG for repairs.
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Accessories, maintenance, warranty, disposal
EN