Klarstein Wonderwall Air Art Smart Handbuch Seite 28

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Troubleshooting connection problems
If your Klarstein device cannot be found in the WLAN, check the following:
• Is the device plugged in?
• Is the WiFi feature of my phone enabled?
• Is the WiFi function of the Klarstein device activated? (Follow the instructions in the
app)
• Has the WLAN password been entered correctly?
• Are the router, Klarstein device and smartphone in the immediate vicinity during the
connection attempt? (Ideally no more than 5 m apart)
• If you have deactivated the 2.4 GHz band in the settings of your wireless router,
activate it in your router settings.
• Please make sure WLAN signal light is flashing rapidly before connecting to APP,
if not, long press WLAN button until it's flashing rapidly. If you still fail, please
continually long press WLAN button until the signal light is flashing slowly and re-
try the connection.
Note: For further help, follow the instructions in the app when setting up the
connection.