Troubleshooting - Samsung DVD-1080PK Handbuch

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Troubleshooting

Before requesting service (troubleshooting), please check the following.
Problem
• Check the batteries in the remote control.
They may need replacing.
No operations can be
• Operate the remote control at a distance of no more than 20 feet.
performed with the
• Remove batteries and hold down one or more buttons for several minutes to drain
remote control.
the microprocessor inside the remote control to reset it. Reinstall batteries and try
to operate the remote control again.
• Ensure that the disc is installed with the label side facing up.
Disc does not play.
• Check the region number of the DVD.
• 5. 1 channel sound is reproduced only when the following conditions are met. :
1) The DVD player is connected with the proper Amplifier
5.1 channel sound is
2) The disc is recorded with 5.1 channel sound.
not being reproduced.
• Check whether the disc being played has the "5.1 ch" mark on the outside.
• Check if your audio system is connected and working properly.
• In a SETUP Menu, is the Audio Output set to Bitstream?
• The features or action cannot be completed at this time because:
1. The DVD's software restricts it.
The icon appears
2. The DVD's software doesn't support the feature (e.g., angles).
on screen.
3. The feature is not available at the moment.
4. You've requested a title or chapter number or search time that is out of range.
Disc Menu doesn't appear.
• Check if the disc has a Menu.
• Some of the functions selected in the Setup Menu may not work properly if the
Play mode differs from the
disc is not encoded with the corresponding function.
Setup Menu selection.
The screen ratio
• The Screen Ratio is fixed on your DVDs.
cannot be changed.
• Make sure you have selected the correct Digital Output in the Audio Options
No audio.
Menu.
• Press the
The screen is blocked
inside. All settings will revert to the factory settings.
• Press the
Forgot password under no disc inside. All settings including the password will revert to the factory
settings. Don't use this unless absolutely necessary.
• Go to the contents and find the section of the instruction book that contains the
If you experience
explanations regarding the current problem, and follow the procedure once again.
other problems.
• If the problem still cannot be solved, please contact your nearest authorized ser-
vice center.
• Make sure that the disc is not dirty or scratched.
The picture is noisy or
distorted • Clean the disc.
• Check the Video output is HDMI enabled.
No HDMI output.
• Check the connection between the TV and the HDMI jack of DVD player.
• See if the TV supports this 480p/576p/720p/1080i/1080p DVD player.
• If snow noise appears on the screen, it means that TV does not support HDCP
Abnormal HDMI output
(High-bandwidth Digital Content Protection).
screen.
• Check your TV system setup correctly.
HDMI output Jitter
• The screen Jitter phenomenon may occur when frame rate is converted from
50Hz to 60Hz for 720P/1080i/1080p HDMI (High Definition Multimedia Interface)
Output.
• Please refer to the user's manual of your TV.
34
manuals search engine
Action
button (in front panel) for more than 5 seconds under no disc
button (in front panel) for more than 5 seconds
Page
P3
P5
P12
P27~29
P26~32
P29~30
P27~29
P14
P31
P2
P10~11
P10~11
P29~30