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Onkyo USA Corporation Limited Consumer Warranty (USA)
PLEASE RETAIN YOUR ORIGINAL BILL OF SALE AS YOU WILL NEED TO PRESENT IT SHOULD YOU REQUIRE SERVICE UNDER THIS WARRANTY.
Onkyo USA Corporation (hereinafter referred to as Onkyo) hereby warrants all Onkyo brand products
PURCHASED DIRECTLY FROM
Onkyo OR FROM AN INDEPENDENT Onkyo AUTHORIZED DEALER in the UNITED STATES,
in accordance with the following terms and conditions:
CM4);j;f;)hl1Q@;J(•)•)
(from date of purchase):
New Products:
(
RZ series
Receivers and Amplifiers
l#IHiJID:1'1•M.
Refurbished Products:
(
RZ series
Receivers and Amplifiers
. .
••.J¥iiifiD:IFi•M.
SCOPE OF WARRANTY
From the date of original consumer purchase and for the respective periods specified above, Onkyo agrees to repair, at its sole
expense,
all Onkyo brand
products purchased directly from Onkyo or from an Independent Onkyo Authorized Dealer, which are defective in material
and/
or workmanship during
ordinary consumer
use.
Repairs may be completed using new or refurbished parts that meet or exceed Onkyo specifications for new
parts. Onkyo,
at its sole
discretion,
may replace a product, with a refurbished or reconditioned unit having comparable features and a limited consumer
warranty.
EXCLUSIONS:
IF
YOU
PURCHASE AN Onkyo BRAND
PRODUCT
FROM AN UNAUTHORIZED
DEALER, YOUR
Onkyo
WARRANTY
MAY
NOT
BE
VALID,
please use
our
authorized
dealer locator.
This
Warranty does
not
apply
with
respect to
or cover
the following:
1. Defects or damage caused by accident,
fire/
smoke, flood/water
damage,
power surge (or related electrical abnormalities}, lightning or other acts of nature.
2. Defects or damage caused by
abuse,
misuse, negligence,
accident,
unauthorized product modification or
service,
or failure to observe the instructions
contained in the manual furnished at the time of original
purchase.
3. Deterioration/failure due to corrosive
atmosphere,
including but not limited
to;
smoke, high humidity or extreme temperature.
4. Damage caused during shipment or handling.
5. Products purchased from anyone other than Onkyo or an Independent Onkyo Authorized Dealer. If you are uncertain as to whether a dealer is
authorized,
please contact Onkyo's Customer Relations Department or check the
Dealer
and Service Locator.
6. Products that have had their serial numbers altered or
removed.
7. Products purchased in "AS IS" condition or noted as "DEMO'; "DISPLAY'; "OPEN
BOX';
or
"CLEARANCE''.
8.
Products that have been altered or repaired by anyone other than Onkyo or an Onkyo authorized independent service station in a manner that has
affected their
performance,
stability or reliability.
9. Accessories attached to or to be used with Onkyo products, such as antennas, batteries, cables, etc.
10. Any product attached to or used with the Onkyo Product.
11. Packing materials and cosmetic items.
12. Parts which have prescribed useful lives dependent upon the degree of their use, such as styli, cassette
heads,
idler wheels,
batteries,
etc.
13.
Installation and removal of Onkyo products, setup, adjustments or signal reception issues.
14.
Maintenance,
cleaning or periodic
check-ups.
15.
Adjustments or alterations required for compatibility with conditions pertaining to foreign countries.
OBTAINING WARRANTY SERVICE:
To obtain warranty service, take or ship your Onkyo product to an Onkyo Authorized
Independent
Service Center, together with a note describi{lg your
complaint and your copy of the dated purchase receipt. Repairs are not performed at our headquarters; all repairs must be performed by our Onkyo
Authorized Independent Service Centers. For a
list
of Onkyo Authorized
Independent
Service Centers please go to;
www.onkyousa.com,
under,
Support.
Please also include in any mailing; a contact name, address and email address or telephone number. If you choose to ship your Onkyo product to an Onkyo
Authorized Independent Service Center, all shipping arrangements must be made by you and all shipping charges and insurance must be fully
prepaid.
Any
Onkyo product shipped in its entirety must be properly packaged to avoid shipping damage. Any shipping damage incurred as a result of improper or
insufficient packaging will be the responsibility of the
shipper.
Onkyo will pay all return shipping charges for Onkyo products that have been serviced under
this warranty. Any service or repair for items not covered by this
limited
warranty shall be at the Authorized
Independent
Service Center's rates and terms then
in effect. Contact an Onkyo Authorized Independent Service Center for
details.
LIMITATIONS:
Onkyo makes this warranty subject to the following
limitations:
1. This
limited
Warranty is valid only within the continental United States of America, Hawaii and
Alaska.
To be covered by this warranty the Onkyo product
concerned must have been purchased directly from Onkyo or an Independent Onkyo Authorized Dealer and the person seeking warranty service must
reside in one of the
states
of the United States of America or in the District of Columbia. This warranty extends only to the original retail purchaser and
cannot be transferred to anyone.
2. Onkyo SHALL HAVE NO LIABILITY WHATSOEVER FOR SPECIAL, INCIDENTAL OR CONSEQUENTIAL
DAMAGES.
THE RESPONSIBILITY OF Onkyo UNDER THIS
WARRANTY SHALL BE LIMITED
TO
THE REPAIR OR REPLACEMENT OF DEFECTIVE Onkyo PRODUCTS BY Onkyo OR
ITS
AUTHORIZED INDEPENDENT SERVICE
CENTERS.
3. This warranty is valid only with respect to repairs affected by Onkyo or an Onkyo authorized independent service center.
4.
ALL WARRANTIES OTHER THAN THE EXPRESS WARRANTY HEREIN CONTAINED INCLUDING BUT NOT LIMITED
TO
ANY
IMPLIED
WARRANTY OF MERCHANT
AJllLITY OR FITNESS FOR A PARTICULAR PURPOSE ARE LIMITED IN DURATION TO THE APPLICABLE WARRANTY PERIOD SET FORTH ABOVE.
Some states do not allow limitations on how long an implied warranty lasts and some states do not allow the exclusion or limitation of incidental or
consequential damages, so the above limitations or exclusion may not apply to you. This warranty gives you specific
legal
rights and you may also have other
rights that vary from state to
state.

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