Troubleshooting Guide - Clatronic vcr d 620 Bedienungsanleitung

H97A6ED(EN).fm Page 25 Wednesday, March 24, 2004 9:44 AM

Troubleshooting Guide

WARNING:Under no circumstances should you try to repair the system yourself, as this will
invalidate the warranty. Do not open the system as there is a risk of electric shock.
If a fault occurs, first check the points listed below before taking the system for
repair.
Problem
No power
No picture
Distorted picture
Completely distorted picture or black/white picture
with DVD
No sound or distorted sound
No audio at digital output
No sound and picture
Picture freezes momentarily during playback.
Disc cannot be played.
No return to start-up screen when disc is removed.
This unit does not respond to the remote control.
Buttons do not work or this unit stops responding.
This unit does not respond to some operating
commands during playback.
This unit cannot read CDs/DVDs.
This unit switches from DVD mode to VCR mode
automatically.
The VCR does not record a TV programme.
The VCR does not perform a timer recording.
The motor (cylinder) rotates even when tape
playback is stopped.
You cannot insert a tape.
You cannot remove a tape.
• Some functions are prohibited on some discs.
If you are unable to remedy a problem by following these hints, consult your dealer or service centre.
Solution
• Check if the AC power cord is properly connected.
• Check if the TV is switched on.
• Check the video connection.
• Sometimes a small amount of picture distortion may
appear. This is not a malfunction.
• Connect this unit directly to the TV.
• Make sure the disc is compatible with this unit.
• Adjust the volume.
• Check that the speakers are connected correctly.
• Analog AUDIO OUT and Euro AV (scart) jack of this unit
are not available on the DTS audio.
• Check the digital connections.
• Check if the audio format of the selected audio language
matches your receiver capabilities.
• Check that the VIDEO/AUDIO cable is connected to the
correct device (Refer to pages 6 and 7).
• Check the disc for fingerprints/scratches and clean with a
soft cloth wiping from center to edge.
• Ensure the disc label is facing up.
• Check if the disc is defective by trying another disc.
• Handle a disc with special care so that it does not have
fingerprints, scratches, or dusts on its surface.
• Reset the unit by turning it off and on again.
• Aim the remote control directly at the sensor on the front
panel.
• Reduce the distance to this unit.
• Replace the batteries in the remote control.
• Re-insert the batteries with their polarities (+/– signs) as
indicated.
• To completely reset this unit, unplug the AC power cord
from the AC outlet for 5-10 seconds.
• Operations may not be permitted by the disc.
Refer to the instructions of the disc.
• Use a commonly available cleaning CD/DVD to clean the
lens before sending this unit for repair.
• This occurs 35 minutes after no DVD operation is in
progress. This is not a malfunction.
• Make sure the tape has a erase-prevention tab.
• Make sure this unit is in VCR mode.
• Make sure the start and the stop recording times are set
correctly.
• Make sure the tape has a erase-prevention tab.
• Make sure the clock is set.
• This unit may not perform or continue a timer recording if
the power fails for more than 30 seconds.
• To enable quick play mechanism, the cylinder will rotate for
about five minutes. This is normal.
• Insert a tape with window side up and the erase-prevention
tab facing you.
• Gently push the center of the tape when putting into the
cassette compartment.
• Make sure the power plug is completely connected to a
power outlet.
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