Troubleshooting - HP Color LaserJet Pro M253 Handbuch Für Die Inbetriebnahme

5. Download and install the software
Method 1: Download HP Easy Start (Windows and OS X)
1. Go to 123.hp.com/laserjet, and click Download.
2. Follow the on-screen instructions and prompts to save the file to the computer.
3. Launch the software file from the folder where the file was saved.
Method 2: Download from printer support website
(Windows and OS X)
1. Go to www.hp.com/support/ljM253.
2. Select Software and drivers.
Mobile printing (optional)
6.
6.1
Connect the device to the wireless network
To print from a phone or tablet, connect the device to the same wireless network
as the printer.
Apple iOS devices (AirPrint): Open the item to print, and select the Action icon.
Select Print, select the printer, and then select Print.
Android devices (4.4 or newer): Open the item to print, and select the
Menu button. Select Print, select the printer, and select Print.
Some devices require downloading the HP Print Service plugin app from the
Google Play store.
Windows Phone: Download the HP AiO Remote app from the Windows Store.
Learn more about mobile printing
For further information on these and other operating
systems (Chrome/Google Cloud Print) go to
www.hp.com/go/LaserJetMobilePrinting
QR code.

Troubleshooting

User guide
The user guide includes printer usage and troubleshooting information. It is available
on the printer CD and on the Web:
1. Go to www.hp.com/support/ljM253
2. Select the printer if prompted to, and then click User Guides.
Check for firmware updates
1. Go to www.hp.com/support/ljM253
2. Select the printer if prompted to, and then click Software and Drivers.
3. Select the operating system, and click the Next button.
4. Select Firmware, and click the Download button.
or scan the
3. Download the software for your printer model and operating system.
4. Launch the software file from the folder where the file was saved.
Method 3: Install from the printer CD (Windows only)
1. Insert the printer CD into the computer.
2. Follow the on-screen instructions to install the software.
Install Notes
For more details about the software for the printer, see the install notes file on the
printer CD.
6.2
Wi-Fi Direct (wireless models only)
Wi-Fi Direct allows Wi-Fi capable devices, such as smart phones, tablets, or
computers, to make a wireless network connection directly to the printer without
using a wireless router or access point. Connect to the printer's Wi-Fi Direct signal
the same way Wi-Fi capable devices are connected to a new wireless network
or hotspot.
Enable Wi-Fi Direct
1. 2-line control panels: On the printer control panel, press the OK button, and
then open the Network Setup menu.
Touchscreen control panels: From the Home screen on the printer control
panel, select the Connection Information
2. Open the following menus:
• Wi-Fi Direct
• Settings (touchscreen control panels only)
• On/Off
3. Touch the On menu item. Touching the Off button disables Wi-Fi Direct printing.
For more information on wireless printing and wireless setup, go to
www.hp.com/go/wirelessprinting.
Discover the printer
1. From the mobile device, turn on the Wi-Fi, and search for wireless networks.
2. Select the printer as shown on the printer control panel.
Example printer name: Direct-bb-HP M277 Laserjet
Control panel help (touchscreen models only)
Touch the Help button on the printer control panel to access help topics.
Additional support resources
For HP's all-inclusive help for the printer, go to:
• Solve problems
• Find advanced configuration instructions
• Download software updates
• Join support forums
• Find warranty and regulatory information
• Access mobile printing resources
2
button.
www.hp.com/support/ljM253