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Unable to connect the printer to your network at 123.hp.com?
Learn more:
Share the printer with computers and other devices on your network
After connecting the printer to your wireless network, you can share it with multiple computers and mobile devices
on the same network. On each device, install the HP Smart app or printer software from 123.hp.com.
Convert from a USB connection to wireless connection
Learn more:
Use the printer wirelessly without a router (Wi-Fi Direct)
Make sure i- i direct is enabled. o check the status of i- i irect, network name and password, touch
i- i irect on the printer control panel.
Learn more:
This product is designed for use in open environments (for example, in homes and not connected to the public
Internet in which anyone might access and use the printer. As a result, the i- i irect setting is in Automatic
mode by default, without an administrator password, which allows anyone in wireless range to connect and access
all functions and settings of the printer. If higher security levels are desired, HP recommends changing the i- i
irect onnection Method from Automatic to Manual and establishing an administrator password. You can
change the security settings from the printer home page (embedded web server or E S . or help on E S, refer to
the user guide on www.hp.com/support/envy5000.
Basic troubleshooting
• Make sure you have installed the latest HP Smart app or printer software from 123.hp.com.
• If you are using a US cable, make sure the cable is securely connected, and printer is set as the default printer.
• If your computer is connected to the printer with a wireless connection, make sure the printer is connected to
the same network as the device you are printing from. Visit
Note for Windows® users: Visit HP Diagnostic Tools at www.hp.com/go/tools to x common printer problems.
Learn more
Product support
www.hp.com/support/
Get additional help and nd notices, environmental, and regulatory information, including the European Union
egulatory Notice and compliance statements, in the Technical Information section of the User Guide:
www.hp.com/support/envy5000.
Printer registration: www.register.hp.com. Declaration of onformity:
Ink usage: www.hp.com/go/inkusage.
Safety information
Use only with the power cord and power adapter (if provided supplied by HP.
Regulatory Model Number:
Number. The egulatory Model Number for your product is SNP -1 02-01. This regulatory number should not be
confused with the marketing name (HP ENVY 5000 All-in-One series, etc. or product numbers (M2U 6 to M2U90,
etc. .
Acknowledgements:
orporation in the United States and or other countries.
Mac, OS , and macOS are trademarks of Apple Inc., registered in the U.S. and other countries.
2
.
.
envy5000
www.hp.com/go/mobileprinting
or regulatory identi cation purposes, your product is assigned a egulatory Model
Microsoft and Windows are either registered trademarks or trademarks of Microsoft
.
HP mobile printing
for more information.
.
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