Troubleshooting; Warranty; Warranty Period; Warranty Handling - Topcom TWIN OG-T700 Gebrauchsanweisung

TOPCOM OGATECH OG-T700/Twin/Triple/Quattro
8

Troubleshooting

Symptom
No display
No tone
The icon flashes
Base or handset do not ring
Tone is good, but there is no
communication
Not possible to transfer a call
on PABX
Telephone does not react to
pressing the keys
9

Warranty

9.1

Warranty period

The devices have a 36-month warranty period. The warranty period starts on the day the new
unit is purchased. There is no warranty on standard or rechargeable batteries (AA/AAA type).
Consumables or defects causing a negligible effect on operation or value of the equipment
are not covered.
The warranty has to be proven by presentation of the original or copy of the purchase receipt,
on which the date of purchase and the unit-model are indicated.
9.2

Warranty handling

A faulty unit needs to be returned to an authorized service centre including a valid purchase
note and a filled in service card.
If the unit develops a fault during the warranty period, the service centre will repair any
defects caused by material or manufacturing faults free of charge, by either repairing or
30
Possible cause
Batteries uncharged
Handset turned OFF
Telephone cord badly
connected
The line is occupied by
another handset
Handset out of range
The base has no power
supply
The handset is not registered
on the base
The ringing volume is zero or
low
The dialling mode is wrong
The FLASH time is too short Set the unit to Long Flash
Manipulation error
Solution
Check the position of the
batteries
Recharge the batteries
Turn ON the handset
Check the telephone cord
connection
Wait until the other handset
hangs up
Bring the handset closer to
the base
Check the mains connection
to the base
Register the handset on the
base
Adjust the ringing volume
Adjust the dialling mode
(pulse/tone)
time
Remove the batteries and put
them back in place
TOPCOM OGATECH OG-T700/Twin/Triple/Quattro