Axis 207 series Installationsanleitung Seite 56

AXIS 207 - Troubleshooting
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Problems uploading files
Limited space
Motion Detection triggers unexpectedly
Changes in luminance
No audio
Incorrect setup
Audio volume too low/high
Volume settings incorrect
Poor audio quality
Too many users
CPU overloaded
Unsynchronized audio and video
For additional assistance, please contact your reseller or see the support pages on the Axis
Website at www.axis.com/techsup
There is only limited space available for the upload of your own files. Try deleting existing
files to free up space.
Motion detection is based upon changes in luminance in the image. This means that if
there are sudden changes in the lighting, motion detection may be triggered mistakenly.
Lower the sensitivity setting to avoid problems with luminance.
Check the sound card in the PC. Ensure that the mute button is not pressed and the volume
settings are correct.
The volume of the microphone is either too high or too low. Change the volume for the
microphone in the toolbar on the Live View page.
Too many users/clients connected to the camera may affect the sound quality adversely.
Try limiting the number of clients allowed to connect under Basic Configuration > Users.
Reduce the number of listeners and viewers and decrease the image resolution and com-
pression.
It is recommended that the camera's time setting is synchronized with an NTP Server. This
is enabled under System Options > Date & Time.