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Product disassembly
1. Remove the hopper plate from the head.
2. Unscrew the fixing ring.
3. Remove the cutting plate, cutting blade and snake. You may need to use a
screwdriver to help you remove the cutting plate from the head.
4. Unscrew the fasten knob.
5. Lift the head out of the inlet.
Cleaning
• Remove parts from the main body and remove any meat. Wash each part in
warm, soapy water and rinse thoroughly.
• Do not use bleaching solution as this will discolour the aluminum. Never use a
soda solution.
• Wipe the main body with a damp cloth, do not immerse in water.
• Thinners and petrol will crack or change the colour of the unit.
• Wipe all of the cutting parts with vegetable oil to protect them from rusting,
then wrap them in greaseproof paper to prevent discolouring / rusting.
• The meat grinder and it's accessories are not dishwasher safe.
UK and EU warranty
Your new Andrew James product comes with a 24 month guarantee and a 2 year
fixed warranty, effective from receipt confirmation. Your receipt or order number is
required as proof of purchase date so it is imperative that you keep it safe. This
guarantee only applies if the item has been used solely for the use intended, and all
instructions have been followed accordingly. Please note this product is only for
domestic use only and is not for commercial use.
Abuse of your product will invalidate the guarantee. Returned goods can only be
accepted if repackaged properly within the original colour product box, and
presented with the original receipt of sale/order number. This does not affect your
statutory rights.
Returned products must be cleaned and returned to us in as close to delivery
condition as possible.
If your product develops a problem within the first 12 months of the fixed warranty,
we will pay all shipping costs to have it returned to us. After 12 months the
customer will be liable for the cost of returning the product to us. We will then pay
to have the repaired/replaced item shipped back to the customer.
If you wish to return your item for a full refund, you have the right to do so within
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