Maxi-Cosi Citi Gebrauchsanweisung Seite 37

What to do in case of defects:
Should problems or defects arise, your first point
of contact is the authorized dealer or retailer
recognized by us. Our 24 months warranty is
recognized by them . You must present your proof
(1)
of purchase, made within the 24 months preceding
the service request. It is easiest if you get your service
request pre-approved by us.
If you submit a valid claim under this warranty, we
may request that you return your product to the
authorized dealer or retailer recognized by us or that
you ship the product to us in accordance with our
instructions. We will pay for shipment and for return
freight if all instructions are followed. Damage and/
or defects neither covered by our warranty nor by
the legal rights of the consumer and/or damage
and/or defects with respect to products that are
not covered by our warranty can be handled at a
reasonable fee.
Rights of the consumer:
A consumer has legal rights pursuant to applicable
consumer legislation, which may vary from country
to country. The rights of the consumer under
applicable national legislation are not affected by
this warranty.
Lifetime Warranty:
Under the terms and conditions published on our
website www.maxi-cosi.com/lifetimewarranty we
offer a voluntary manufacturer's Lifetime Warranty
to first users. To claim this Lifetime Warranty you
need to register on our website.
This warranty is provided by Dorel Netherlands. We
are registered in The Netherlands under company
number 17060920. Our trading address is Korendijk
5, 5704 RD Helmond, The Netherlands, and our
postal address is P.O. Box 6071, 5700 ET Helmond,
The Netherlands.
The names and address details of other subsidiaries
of the Dorel group can be found on the last page
of this manual and on our website for the brand
concerned.
(1) Products purchased from retailers or dealers that remove
or change labels or identification numbers are considered
unauthorized. Products purchased from unauthorized retailers
are also considered unauthorized. No warranty applies to these
products since the authenticity of these products cannot be
ascertained.
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