Troubleshooting; Touch Panel Stops Responding; Turning The Panel Off And Back On; Disconnecting The Panel From The Power Supply - PEAKnx PNX-002-A18-00017 Montage Und Inbetriebnahme

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Attaching the glass cover:
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Place the glass cover (A3) with the magnetic mounts over the four intakes (B2)
provided and lower the glass until it lies flat on all four corners of the touchscreen
(B9). Ensure that the opening for the camera is positioned on the upper screen.

5. Troubleshooting

5.1 Touch Panel Stops Responding

If the Controlmini no longer reacts to input on the touchscreen (which may occur in
rare cases following Windows updates), try to reboot the panel. If the problem persists,
disconnect the panel from the power supply, as shown in 5.1.2 Disconnecting the panel
from the power supply, and restart it. If this does not solve the problem, please contact our
technical support.

5.1.1 Turning the Panel Off and Back On

If the operating system can not be shut down, the panel must be turned off manually and a
reboot must be forced.
Note:
Any data that has been changed might not be saved when forcing a restart.
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Press and hold the On/Off-Button, appendix B; B5 for more than 5 seconds.
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The panel switches off.
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After shutting down, leave the panel switched off for 10 seconds and then switch on the
panel by pressing the On/Off-Button (B5) again.

5.1.2 Disconnecting the Panel from the Power Supply

Disconnect the panel from the power supply. To do that, switch off the corresponding circuit
breaker in the building's circuit breaker box for at least one minute.

5.2 Windows Has Unrecoverable Problems

If the Windows user interface shows unrecoverable problems, the operating system can be
reset to factory settings. Therefore, we recommend to create a backup with the (optionally
available) Recovery USB Flash Drive from PEAKnx at first use. In case of serious errors in
Windows it can be started directly from the Recovery USB Flash Drive and the operating
system can be re-installed.
EN Controlmini, Installation and Start-up Instructions
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