TROUBLESHOOTING
PROBLEM
Not enough milk texture
Too much coffee extracted
Not enough coffee
extracted
Amount of coffee extracted
has changed, but all
settings are the same.
POSSIBLE CAUSES
• Steam wand is blocked.
• Coffee is ground too
coarsely.
• Shot duration /
volume needs to be
reprogrammed.
• Coffee is ground too finely.
• Shot duration / volume
needs to be reprogrammed.
• As coffee beans age,
the extraction rate
changes and can affect
the shot volume.
WHAT TO DO
• Refer to 'Cleaning the Steam
Wand', page 19.
• Different brands and types of
milk and milk alternatives will
texture differently. You may
need to adjust the texture level
accordingly. Refer to 'Adjusting
Milk Texture', page 9.
• Adjust the grind size
to a lower number to make
the grind size slightly finer.
• Reprogram the shot
duration / volume. Refer
to 'Programming Shot
Volume / Duration', page 11.
• Adjust the grind size to a higher
number to make the grind size
slightly coarser.
• Reprogram the shot
duration / volume. Refer
to 'Programming Shot
Volume / Duration', page 11.
• Adjust the grind size
to a lower number to make
the grind size slightly finer.
• Reprogram the shot
duration / volume. Refer
to 'Programming Shot
Volume / Duration', page 11.
• Use freshly roasted coffee
beans with a 'Roasted-On' date
and consume between 5–20
days after that date.
EN
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