Connecting To A Computer - Samsung HMX-U20RP Benutzerhandbuch

troubleshooting

Connecting to a computer

Symptom
Your computer does not recognize
your camcorder.
Cannot play a video file properly on
a PC.
Intelli-studio does not function
properly.
The image or sound on your
camcorder is not played on your
computer properly.
The playback screen is paused or
distorted.
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Explanation/Solution
• Disconnect the built-in USB plug of the camcorder from the PC,
restart the PC, and then reconnect camcorder correctly.
• A video codec is needed to play the file recorded on your
camcorder. Install or run the built-in edit software (Intelli-studio).
• Check whether the built-in USB plug of the camcorder is
connected in the proper direction.
• Disconnect the built-in USB plug of the camcorder from the PC,
restart the computer, and then reconnect the camcorder properly.
• Your computer may not have the necessary performance
specifications to play back a video file. Check the recommended
computer specifications.
• Exit the Intelli-studio application, and restart the Windows
computer.
• Intelli-studio is not Macintosh compliant.
• Set "PC Software" to "On" in the Settings menu.
•
The Intelli-studio programme may not run automatically. If this
occurs, access My Computer or Windows Explorer, open the drive
that corresponds to your camcorder, find Intelli-studio, and then
run IStudio.exe.
•
Video playback or sound may stop temporarily depending on your
computer.
The video or sound copied to your computer is not affected.
• If your camcorder is connected to a computer that does not
support Hi-speed USB (USB2.0), the images or sound may not be
played back correctly.
The images and sound copied to your computer are not affected.
• Check the system requirements to play a video.
• Exit all other applications running on the computer.
• The transfer speed between the camcorder and PC is too slow,
causing the video to pause or distort. Please copy the file to your
PC, and then play it back.
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