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Check the following guide for the possible cause of a problem before contacting service.
Technical Support of Xoro/MAS:
•
Tel.: +49 40 77 11 09 17
•
Fax: +49 77735515
•
Internet: www.xoro.de/support.htm
Symptom
No DVB-S reception /
serious distortion by
mosaics or artefacts/
freeze pictures
No power
Can not scan programs
No
picture
/
coloured pictures
Remote control does
not work
No sound
Audio / Subtitle without
function
or
can
choose
No Recording
Recording has jerkings
or other mal functions
Troubleshooting
Correction
•
No DVB-S reception in your region.
•
Realign the dish. Please pay attention to the direction
of the satellite.
•
Please use a bigger dish.
•
Retry the Auto Scan.
•
Plug the power cord into the outlet tightly and turn on
the power.
•
Adjust the dish
•
Refer settings for searching
•
no
Control the connection to the TV set.
•
Control the video output mode in the setup.
•
Press DTV/VCR button. Maybe you sets the second
SCART (VCR) into the input mode.
•
TV channel or program is scrambled
•
Change the batteries.
•
Operate within normal range (max. 5 meters, 30 °)
•
The sensor is pointed to by bright light.
•
Cancel Mute. Press MUTE button
•
Increase volume. Press VOL+ button
•
Pay attention to connection to TV set or amplifier.
•
Change audio track (press AUDIO button)
no
•
Change subtitle track (press SUBTITLE button)
•
Other audio track is not supported
•
Subtitles are not supported by broadcaster
•
No USB memory are connected.
•
No free space on the storage.
•
The connected storage is too slow. Please use only
USB-Sticks with 8 GB or higher.
•
Please control the reception quality of the dish and
align them for getting better quality.
HRS 8520
47
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